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Coexistence Manager for GroupWise 1.7.1 - User Guide

About the Coexistence Manager for GroupWise documentation suite Introduction Coexistence Manager for GroupWise Directory Connector
Directory Connector overview Installation and configuration DC Management Console Connector Creation Wizard Connector Advanced Settings Running and stopping the Directory Connector service
Coexistence Manager for GroupWise Mail Connector Coexistence Manager for GroupWise Free/Busy Connector The Log Viewer Appendix A: Known limitations Appendix B: Troubleshooting Appendix C:Configuring Coexistence Manager for GroupWise logging

Management Console screen: Mail Connector | Servers: Inbound

| Servers: Inbound

The Inbound settings define the valid GroupWise and Exchange servers whose message traffic the Mail Connector will accept.

A checkbox appears near the top of the screen, just above the servers table:

Enable hosted Exchange (if connecting with a remote hosted Exchange server, like Office 365): Tells Coexistence Manager for GroupWise to accept transmissions from a server not defined in the table below, and to assume that the undefined server is a hosted Exchange server.

All other (non-hosted) servers are defined in the table, where each row defines one server. You must specify at least one Inbound server each for Exchange and GroupWise. However, you may specify two or more for either or both.

Click Add to define a new server in the table, or select an existing server and click Edit to change its configuration, or click Remove to delete a selected server from the table. The Add and Edit features open a popup dialog box in which you can enter or edit the values that define a particular server.

Each server is defined by values in these columns:

System Type: Select Microsoft Exchange or Novell GroupWise (with the version number of GroupWise installed on this server).
Server Name / IP Address: The name of the server, which may be designated as the DNS name of the physical box, or by the IP address associated with the server, or by its MX record notation, which can rank physical server names by a priority usage preference.

Management Console screen: Mail Connector | Servers: Outbound

| Servers: Outbound

The Outbound settings define the valid Exchange and GroupWise mail servers to which the Mail Connector will try to route mail. You may specify two or more servers for either or both sides—in which case Coexistence Manager for GroupWise will distribute the outbound traffic among all of the servers defined for any single side (Exchange or GroupWise) in round-robin fashion.

Click Add to define a new server in the table, or select an existing server and click Edit to change its configuration, or click Remove to delete a selected server from the table. The Add and Edit features open a popup dialog box in which you can enter or edit the values that define a particular server.

The Copy From Inbound Servers button copies the entire Inbound Servers list to this Outbound Servers table, all in one click—to save you the trouble of having to retype all that information.

Each server is defined by values in these columns:

Server Name or IP Address: The name of the server, which may be designated as the DNS name of the physical box, by the IP address associated with the server, or by MX record notation.
NOTE: If defining a remote hosted Exchange (e.g., Office 365) outbound server: Enter the SMTP MTA for the Server Name / IP Address. You should be able to find the correct value in the admin interface of your hosted provider or by contacting the provider directly.
Server Type: Select Microsoft Exchange or Novell GroupWise.
The Server Type drop-down list for a GroupWise outbound server offers an assortment of GroupWise versions. Your selection determines how Coexistence Manager for GroupWise will process certain message types for delivery to that server. (Remember that GroupWise implements some features differently in different versions, so Coexistence Manager for GroupWise processes messages differently to accommodate those differences. Your System Type designation tells Coexistence Manager for GroupWise how to process messages bound for this server.)
NOTE: If defining a remote hosted Exchange (e.g., Office 365) outbound server: Select the Microsoft Exchange value here.

Management Console screen: Mail Connector | Network Settings

| Network Settings

The settings on this screen control how the Mail Connector will process message traffic and how to maximize processing performance:

Port Number to Listen On: The SMTP port that Coexistence Manager for GroupWise will monitor. The default is 25, but you may specify any port from 1–65535.
Resolve MX Records for Inbound and Outbound Servers: Check this box to enable DNS MX resolution to determine the real addresses and priorities of the servers defined in the Inbound and Outbound Server lists. If a server lacks an MX record, the standard A record (host address) will be used instead.
NOTE: If you mark this checkbox to enable DNS MX resolution, you may also want to reset the associated cache-update interval, by updating the <mxcacheupdateinterval> parameter value in Coexistence Manager for GroupWise's active .xml configuration file. The <mxcacheupdateinterval> parameter sets the number of seconds you want MX lookups to be cached, and the default is 300 seconds (5 mins). You may want to increase this value to reduce the load on the DNS server and/or the network. Or you may want to decrease the value if you want changes to take effect faster or to allow for round-robin resolution. See step 4 in Mail Connector installation and configuration above for instructions to change the <mxcacheupdateinterval> parameter.
Maximum Connections: Number of simultaneous open channels Coexistence Manager for GroupWise will allow. Default=600.
Maximum Processing Threads: Maximum number of threads Coexistence Manager for GroupWise will use to process message bodies. Default=16. In most environments, this setting should be 4x the number of CPU cores.

Management Console screen: Mail Connector | TLS Settings

| TLS Settings

The settings on this screen let you configure the Mail Connector to support transport-layer security (TLS) encryption when communicating with inbound and outbound servers:

Disable TLS vs. Enable TLS: Select the appropriate radio button to indicate your choice.

Disable SSL v2: You can disable SSLv2 encryption to permit connections to GroupWise servers that do not support SSLv2 (for example, GroupWise 2014 R2).

Certificate Store: From the drop-down list, select the location in your network where the certificate resides. If the certificate location does not appear in the list, copy the certificate to one of the listed locations using the Microsoft Certificates Management Console, into a LOCAL-SYSTEM account (not a personal account).

The Choose Certificate table on the bottom half of the screen then shows a list of all certificates found in the designated Certificate Store, with the Issuer, the Effective and Expiration Dates, and the certificate Thumbprint.

In the Choose Certificate table, select the certificate you want to install.

Remember to Save Configuration (on the File menu) for any changes here to take effect.

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