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Coexistence Manager for GroupWise 1.7.1 - FBC Configuration Guide

About the Coexistence Manager for GroupWise Documentation Determine your FBC scenario FBC Scenario #1 FBC Scenario #2 FBC Scenario #3 FBC Scenario #4 FBC Scenario #5 FBC Scenario #6 FBC Scenario #7 FBC Scenario #8 FBC Scenario #9 FBC Scenario #10 FBC Scenario #11 FBC Scenario #12 Appendix: FBC Planning Worksheet Appendix: Configuring and troubleshooting the FBC with PowerShell Appendix: Troubleshooting the FBC

4.3: Configure trusted sites for computers hosting F/B components

Log in as the Coexistence Manager for GroupWise account to be used with the F/B Connector (if you haven’t already). Then, in Internet Options (via Windows Control Panel or IE Tools):

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Click the Security tab, then select Trusted sites and click the Custom level... button.
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In Settings, scroll down to User Authentication | Logon, and click the radio button for Automatic logon with current user name and password.
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Click OK to save the selection and return to the Security tab.
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Click OK to save your new Security settings and dismiss the Internet Options dialog box.

By default, Coexistence Manager for GroupWise is installed with the log42net utility to generate log files of Coexistence Manager for GroupWise components’ system activity. This information is critical to diagnosing any problems that may arise. Logging is enabled by default for all Coexistence Manager for GroupWise components.

The default configurations will be suitable for almost all organizations and circumstances, but you can customize logging features if you like. The log42net utility may be configured to work a particular way with each Coexistence Manager for GroupWise component. Configuration instructions are nearly identical from one component to another, so we present those details separately, in Appendix C of the Coexistence Manager for GroupWise User Guide (not in this FBC Configuration Guide).

4.5: Run Coexistence Manager for GroupWise's Management Console to configure FBC components

Use Coexistence Manager for GroupWise’s Management Console to configure the Free/Busy Connector’s components—to identify the participating servers and their locations, register the necessary account access credentials, and set other operating parameters and preferences. See chapter 4 of the Coexistence Manager for GroupWise User Guide for field notes and application notes for each screen in the F/B Connector Management Console.

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Be sure to add the O365 suffix (yourdomain.onmicrosoft.com) to the UPN (User Principal Name) suffixes in the Active Directory Domains and Trusts MMC. This lets Coexistence Manager for GroupWise sign-on to both O365 and the on-prem Exchange with the same credentials (assuming the passwords are the same). If the credentials are different, the FBC lookups to O365 will fail.

Step 5: Configure and test connections among GroupWise, Exchange and Coexistence Manager for GroupWise's FBC Web Server

To configure and test connections among GroupWise, Exchange and Coexistence Manager for GroupWise’s FBC Web Server:

5.1: Synchronize Exchange and GroupWise directories

Before running any of Coexistence Manager for GroupWise’s F/B Connector subcomponents, you must synchronize GroupWise users as Exchange contacts, and Exchange users to GroupWise. For best performance, Quest recommends using the Coexistence Manager for GroupWise Directory Connector. The Directory Connector is another Coexistence Manager for GroupWise component that you may have already installed and configured, or you can install it now. For complete information about the Coexistence Manager for GroupWise Directory Connector, see User Guide chapter 2.

If you are configuring the FBC for a local, on-premises Exchange environment (with or without a hybrid O365), use Coexistence Manager for GroupWise’s Directory Connector to define a bidirectional update (a pair of single-direction updates, in opposite directions, run sequentially). Most admins schedule the pair to run automatically at regular intervals to keep both directories current throughout the coexistence period. Be sure that at least one bidirectional update has completed before continuing.

Coexistence Manager for GroupWise’s Directory Connector does not support directory synchronizations directly between GroupWise and Office 365. In a hybrid O365 scenario, you can facilitate that directory synchronization by this "two-step" approach:

The combination of the two, run in tandem, would configure an effective directory coexistence between GroupWise and Office 365.

Whatever method you choose to synchronize directories, make sure that the GroupWise SOAP web service is enabled (step 2.2 above), since that is also an environmental requirement for Coexistence Manager for GroupWise’s Free/Busy Connector.

NOTE: GroupWise sometimes mistakenly generates F/B queries for addresses in the form user-domain-com@domain.com (instead of user@domain.com). Queries to such addresses will fail if AD does not recognize the address, so be sure to add that address form as an alias in AD for each Exchange user.
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