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Coexistence Manager for GroupWise 1.7.1 - FBC Configuration Guide

About the Coexistence Manager for GroupWise Documentation Determine your FBC scenario FBC Scenario #1 FBC Scenario #2 FBC Scenario #3 FBC Scenario #4 FBC Scenario #5 FBC Scenario #6 FBC Scenario #7 FBC Scenario #8 FBC Scenario #9 FBC Scenario #10 FBC Scenario #11 FBC Scenario #12 Appendix: FBC Planning Worksheet Appendix: Configuring and troubleshooting the FBC with PowerShell Appendix: Troubleshooting the FBC

5.3: Configure DNS

You can use Network Load Balancing to permit multiple web servers to handle Autodiscover requests. This is optional, not required to deploy Coexistence Manager for GroupWise. For more information, see this Microsoft article.

Configure DNS to point autodiscover.<smtpdomain.com> to the computer where Coexistence Manager for GroupWise’s Autodiscover service is installed. For each domain, Exchange connects to predefined Autodiscover URLs using DNS host entries.

For Exchange to get free/busy information from the domain supported by a GroupWise server, through the Coexistence Manager for GroupWise Free/Busy Connector, you must make the Coexistence Manager for GroupWise Autodiscover Web Service resolvable to this URL:

FBC Scenario #8

This procedure begins with the assumption that you have already reviewed the introductory chapter of this FBC Configuration Guide to Determine your FBC scenario. This chapter explains how to configure the FBC and the coexisting environments for F/B scenario #8, specified above.

Follow these steps, in order as presented here, to install and configure Coexistence Manager for GroupWise’s F/B Connector for scenario #8:

Remember that the FBC for a hybrid O365 is configured only between GroupWise and the local on-premises Exchange, while synchronization of the local Exchange to O365 is a connection apart from Coexistence Manager for GroupWise and documented separately by Microsoft. Configuring Coexistence Manager for GroupWise’s FBC for a hybrid O365 is therefore the same as configuring for a local on-premises Exchange.

Step 1: Plan your FBC installation and configuration

Review the System Requirements (in the Coexistence Manager for GroupWise Release Notes), and verify either that your environment conforms to the requirements, or that you will have the necessary hardware and software to meet the requirements.

Scan through the installation and configuration procedures in this chapter, and think through what this process will entail in your own environment, to accommodate your own needs and preferences. Identify any special circumstances or issues, and determine how these will be addressed.

Then sketch out a configuration map to show which FBC components will reside on which computers, and how they will connect to the GroupWise and Exchange environments.

For any given scenario and configuration, it is possible to install all Coexistence Manager for GroupWise F/B Connector components on a single server, as shown in the illustrations in the introductory chapter (Determine your FBC scenario) of this Guide. However, many production environments experience sufficient query volume to warrant separate servers to ensure optimal performance. The instructions here therefore describe how to install Coexistence Manager for GroupWise’s F/B Connector on two servers. If you prefer that all subcomponents reside on a single server, simply combine the components of Coexistence Manager for GroupWise Server 1 and Coexistence Manager for GroupWise Server 2 as they are listed below. All Coexistence Manager for GroupWise Free/Busy Connector subcomponents are installed by the AutoRun utility included in the Coexistence Manager for GroupWise product kit, as described in a later step in this chapter.

The typical deployment of FBC components to two computers for this scenario (GW 8 or later via F/B URL, with Exchange 2007 or later and Outlook 2007 or later) is:

For Exchange queries for GroupWise F/B information, the simplest approach is to dedicate a separate Coexistence Manager for GroupWise FBC Server 2 (as noted just above, for Exchange queries to GroupWise, and GroupWise replies) for each GroupWise server, with all the Coexistence Manager for GroupWise servers feeding into the single Exchange server.

It is technically possible, but somewhat more complicated, to configure a single instance of the GroupWise FBC Service, EWS and Autodiscover to process free/busy traffic to and from multiple GroupWise servers—an approach that requires more elaborate GroupWise configurations.

Use the worksheet in Appendix A of this FBC Configuration Guide to gather and organize the information you will need to enter into Coexistence Manager for GroupWise’s Management Console application when configuring the Free/Busy Connector. You can print the worksheet to paper, and use a pen or pencil to write the information into the wide right margins.

The actual data-entry work will occur later in this procedure, in step 4.

Step 2: Configure the GroupWise side

GroupWise versions 8 and later can connect to Coexistence Manager for GroupWise's Free/Busy Connector via a F/B Internet URL.

FBC coexistence with any supported GroupWise version requires the GroupWise SOAP web service, enabled on the GroupWise Post Office where the Coexistence Manager for GroupWise service account resides. To enable and configure SOAP, see this Novell article, and this one too.

A later step of this FBC configuration procedure describes how to configure and test connections among Coexistence Manager for GroupWise FBC components and the GroupWise and Exchange environments.

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