Chat now with support
Chat with Support

Welcome, erwin customers to Quest Support Portal click here for for frequently asked questions regarding servicing your supported assets.

ChangeBASE 6.2.2 - User Guide

Introduction Before You Start... Installing ChangeBASE Configuring ChangeBASE The Pre-Loading of Packages into ChangeBASE Import Options Applications Options Checks Options Dependency and Conflict Checker Dashboard Reporting Repackaging and Virtualization Web Capture

Connecting to SQL Server

Connecting to SQL Server™

ChangeBASE requires SQL Server for the storage of analysis results and report data. The SQL Server Address screen allows you to specify, and log onto, the required SQL Server instance.

To connect to a SQL Server

  1. Enter the SQL Server instance name in the Address field, in the following format: <server address>\<your_instance> (for example sqlserver01\SQLEXPRESS, or localhost\SQLEXPRESS).

    TIP: If you want to know the name of the SQL Server instance, open the Services window and select SQL Server. The instance name is given in brackets.

  2. The default Port for SQL Server is 1433. The port does not need to be 1433, but 1433 is the official Internet Assigned Number Authority (IANA) socket number for SQL Server.
  3. If SQL Server has been configured to use Windows security, select Windows Authentication. If SQL Server has been configured to use SQL Security, select SQL Authentication and enter the SQL Username and Password.

    The user account under which you log onto the SQL Server instance needs to be associated with the SQL Server dbcreator and sysadmin roles.

  4. Once you have completed the required field(s), click Next to test the SQL Server connection.
  5. If this is successful, go to Database Setup.

Note: You will be able to specify another SQL Server instance subsequently if you create a new database via the New Database Tab under Settings. Refer to Database Settings.

Database Setup

The SQL Server Database screen allows you to create a new database and associate it with a license.

To setup a database

  1. In the Create new database field, enter the name of the new database. The name must start with a Unicode letter, _, @, or #; followed by one or more letters, numbers, @, $, #, or _. Avoid other special characters and spaces.
  2. In the Licensing section, either:
    1. Select Use Eval License to use ChangeBASE for a 30-day evaluation period and import and assess up to 10 packages. You will also be able to fix, repackage, virtualize, and report on, 5 of these packages.


    1. Enter the License Key and then the Site Message, exactly as supplied by Dell.
  3. Click Create to:
    1. Verify, if you entered a License Key and Site Message, that the license information is valid.


    2. Create the database. A progress screen is displayed while this is being created.

Once the database has been created or validated, the Platform Setup screen is displayed.

Troubleshooting - Licensing

Troubleshooting - Licensing

The following potential problems are covered:

License Expiry

License Expiry

If your license expires, you will see a message to this effect and you will no longer be able to import and assess, fix, repackage, virtualize, or report on, applications.

This is most likely to happen after a ‘proof of concept’ or ‘evaluation’ where you are using an Evaluation License that is only active for 30 days.

Once your license expires, you will need to contact to request a new Commercial License, and then, once you have the new license details, go to License Settings.

Related Documents

The document was helpful.

Select Rating

I easily found the information I needed.

Select Rating