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ChangeBASE 6.2.2 - User Guide

Introduction Before You Start... Installing ChangeBASE Configuring ChangeBASE The Pre-Loading of Packages into ChangeBASE Import Options Applications Options Checks Options Dependency and Conflict Checker Dashboard Reporting Repackaging and Virtualization Web Capture

Abnormal End to Session?

If your session ends unexpectedly, please take a screenshot and log the error via the self-service portal at in addition to the screenshot, you may be asked to supply a detailed report on the actions taken prior to the issue, and the ChangeBASE logs in the following hidden directory: %ProgramData%\ChangeBASE.

Support may also request a copy of the MSI(s) in question in order to identify the issue.


An MSI package or EXE can be directly converted within ChangeBASE into a virtual package, using Virtual Machines set up as in Virtual Machine Setup.

The supported Virtualization Technologies are as follows:

  • Microsoft App-V 4.6 SP1 and 5.0
  • VMware ThinApp 4.6
  • Symantec Workspace Virtualization 6.1

Virtualization Technology Setup

This section covers Virtual Machine Setup: Symantec Workspace Virtualization, Virtual Machine Setup: Microsoft App-V 5.0 and App‑V 4.6 SP1 and Virtual Machine Setup: VMware ThinApp.

Virtual Machine Setup: Symantec Workspace Virtualization

Proceed as follows:

  1. Install Symantec Workspace Virtualization Admin (Client) 6.1 SP6/SP7.
  1. Install Symantec Wise Composer.
  1. Reboot the machine if prompted.
  1. Ensure there are no unnecessary packages running on the Virtual Machine that may be updating files (for example, Windows Desktop Search).
  1. Leave the machine idle for around 10 minutes. This will create a better session as most of the locks will be cleared by that point.
  1. Take a Snapshot of the Virtual Machine while it is running.
  1. Shut down the Virtual Machine (Start > Shutdown) or simply power it off.
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