Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
Get Live Help
You have selected a product bundle. Can you please select the individual product for us to better serve your request.*
There is not a technical support engineer currently available to respond to your chat. For prompt service please submit a request using our service request form.
The following articles may solve your issue based on your description.
To see the response codes, run the associated Get command and review the LastEventResponse and LastHeartbeatResponse in the output for the following response codes:
Notification successfully received
This response code is expected for every notification.
Too many events being sent
When this occurs, Change Auditor will automatically reduce the batch size when it sends its next notification.
This occurs when the receiving server is unreachable or the data is improperly formatted. Review the information provided with the response for details.
For example, the notification message has an incorrect or expired AuthorizationID configured in the subscription. In this case, the subscription will be disabled until the error is corrected.
Internal Server Error
This can be either an issue with the Change Auditor coordinator or the receiving server.
You can find online support help for Quest *product* on an affiliate support site. Click continue to be directed to the correct support content and assistance for *product*.
© 2020 Quest Software Inc. ALL RIGHTS RESERVED.
The Quest Software Portal no longer supports IE8, 9, & 10 and it is recommended to upgrade your browser to the latest version of Internet Explorer or Chrome.
Upgrade to IE 11 Click here
Upgrade to Chrome Click here
If you continue in IE8, 9, or 10 you will not be able to take full advantage of all our great self service features.