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The following is a list of issues addressed in this release.
Search Exporter gets the error "The underlying connection was closed: An unexpected error occurred on a receive”.
MAPI dataloader does not archive Bcc recipients.
Some messages cannot be archived after applying hotfix 126.96.36.1998.
The ESM service fails to scan mailboxes with the MAPI error 8004010F.
Dataloader cannot load a message with attachments that contain unicode metadata.
Exchange Utility fails to handle invalid mailboxes.
If you use "Send To Me" to forward a message containing another message as attachment, the sent date of the contained message will be changed to '01/01/2001' when it is viewed in Outlook.
Search Exporter fails on missing attachments.
The 500 error might occur when opening a message.
Error occurs when creating an RSS feed for a search log where no user is specified.
Retention policy for a group does not run correctly after removing users from the group.
Incorrect sent date displaying on a resent reconstructed message.
The administration guide should mention that Delegation Log report and Delegation Status report are available only in a hosted Exchange environment.
The ESM service hangs on ending the mailbox scan.
FSDL moves XML files to a wrong folder even though the message has been processed by dataloader.
Cannot print message body with Internet Explorer.
The ESM service cannot handle the proxy credentials dialog box in Windows Server 2019 or 2016.
Opening an attachment through the ArchiveManager folder in Outlook returns an invalid file extension.
The installation cannot be performed as the ArchiveMgr_Service user.
Cannot install Outlook Form for Office 365 using Exchange Utility.
IPM.TaskRequest items exported to PST by the Search Exporter can't be opened by Outlook from the PST. These items can be opened by copying the items into your Exchange Mailbox.
The Exchange Utility performance is expected to be slower when it is used with Exchange 2010, as it will run in single-threaded mode with this mail server to avoid MAPI instabilities.
Cannot configure remote access to hosted mailbox when email address is different with the login name.
Exchange Utility doesn't work in a hosted Exchange environment.
Offline Client cannot find user’s mailbox in AM database.
Before installing or upgrading to Archive Manager 5.7, ensure that your system meets the following minimum hardware and software requirements.
For a complete list of hardware requirements, please refer to the Archive Manager Installation and Configuration Guide for Exchange or GroupWise.
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