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Archive Manager 5.7 - Release Notes

Resolved issues

The following is a list of issues addressed in this release.

Search Exporter gets the error "The underlying connection was closed: An unexpected error occurred on a receive”.

156087

MAPI dataloader does not archive Bcc recipients.

155300

Some messages cannot be archived after applying hotfix 4.8.0.618.

142148

The ESM service fails to scan mailboxes with the MAPI error 8004010F.

141753

Dataloader cannot load a message with attachments that contain unicode metadata.

141732

Exchange Utility fails to handle invalid mailboxes.

141710

If you use "Send To Me" to forward a message containing another message as attachment, the sent date of the contained message will be changed to '01/01/2001' when it is viewed in Outlook.

141698

Search Exporter fails on missing attachments.

141687

The 500 error might occur when opening a message.

141683

Error occurs when creating an RSS feed for a search log where no user is specified.

141673

Retention policy for a group does not run correctly after removing users from the group.

141666

Incorrect sent date displaying on a resent reconstructed message.

141642

The administration guide should mention that Delegation Log report and Delegation Status report are available only in a hosted Exchange environment.

141613

The ESM service hangs on ending the mailbox scan.

141609

FSDL moves XML files to a wrong folder even though the message has been processed by dataloader.

141576

Cannot print message body with Internet Explorer.

141574

The ESM service cannot handle the proxy credentials dialog box in Windows Server 2019 or 2016.

141469

Known issues

Opening an attachment through the ArchiveManager folder in Outlook returns an invalid file extension.

774309

The installation cannot be performed as the ArchiveMgr_Service user.

222623

Cannot install Outlook Form for Office 365 using Exchange Utility.

778008

IPM.TaskRequest items exported to PST by the Search Exporter can't be opened by Outlook from the PST. These items can be opened by copying the items into your Exchange Mailbox.

63703

The Exchange Utility performance is expected to be slower when it is used with Exchange 2010, as it will run in single-threaded mode with this mail server to avoid MAPI instabilities.

56776

Cannot configure remote access to hosted mailbox when email address is different with the login name.

652720

Exchange Utility doesn't work in a hosted Exchange environment.

610460

Offline Client cannot find user’s mailbox in AM database.

358669

System requirements

Before installing or upgrading to Archive Manager 5.7, ensure that your system meets the following minimum hardware and software requirements.

Hardware requirements

For a complete list of hardware requirements, please refer to the Archive Manager Installation and Configuration Guide for Exchange or GroupWise.

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