The Outlook Form is automatically deployed by the Archive Manager installer when public folders are enabled on the specified on-premises Exchange server, and the Install Outlook form into Exchange check box was selected when configuring Configuration Console. See the next section to deploy the Outlook Form when public folders are not enabled. The credentials used to install Outlook Form must be already added to the Public Folder Management group.
The Outlook Form can be deployed to public folders manually using the Archive Manager Exchange Utility. Please see the Exchange Utility chapter in the Archive Manager Administration Guide for instructions. The credentials used to install Outlook Form must be already added to the Public Folder Management group.
The Archive Manager Outlook Components tool is an add-in that installs the Outlook Form on users' computers when public folders are not enabled on the specified Exchange server. It will automatically install a copy of the form when a user launches Outlook. Therefore, it is only necessary to run this tool once per computer. It can be managed by Group Policy. For instructions on downloading and using the Outlook Components Too, see the Outlook Components Tool section of the Download Tools chapter of the Archive Manager Administration guide.
Microsoft Exchange includes optional journaling features that can help an organization meet compliance standards, but that are not installed by default. Archive Manager lets you configure MAPI data loaders to offload messages from Exchange Journal mailbox(es) into Archive Manager.
The chapter in this Guide suggests that you enable Exchange Journaling, and the installation procedures include steps to configure MAPI data loaders to offload messages from Exchange Journal mailbox(es) into Archive Manager.
If you did not enable Exchange Journaling during installation, you can refer to your Microsoft documentation to install and configure it now. If you did not configure MAPI data loaders in the original installation, you can refer to the Data Loaders chapter of the Archive Manager Administration Guide for the procedure.