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Archive Manager 5.7 - Administration Guide

Administration menu Authentication modes Data loaders Download tools Federated Search Instances Groups Index management Logins Security roles Storage location Message tags Proxy credentials Alert Service Policies Exclusion rules Mail servers Mailbox assignment Mailboxes Lync servers Lync user assignment Lync users Reports Message policies Message policy assignments Retention policies Tenants System maintenance Log Viewer Exchange Utility Administering in a hosted Exchange environment Appendix A: Moving database or attachment store Appendix B: Enabling generating publisher evidence

Questionable Access report

The Questionable Access report provides information about possible unauthorized access by Archive Manager users.

This feature tracks users given "Search All Emails" privilege but not the "Edit Logins/Mailbox" privilege and who are reading emails from mailboxes which they are not specifically given access to.

These reports do not necessarily indicate unauthorized access to emails, since the access may have been authorized. Rather, the instances of access in the reports are "questionable"- items that can (should) be investigated if desired.

Viewing your search results

When viewing search results, be aware of the following:

To preview a message, click the Preview tab on the right side of the screen. With the preview screen open, the only columns visible are Importance, Icons, Attachments, and Subject. Click the Preview tab again to close the preview pane.
NOTE: Subscribe to RSS - Receive updates in your RSS reader for new messages that meet the report criteria displayed. The first 100 results are displayed, sorted by date.

Of All Email (by Specific Person) report

This report provides information to administrators with regard to unauthorized access performed by a specific Archive Manager user, within a specified date range.

1
Click Browse [...] to the right of the Login Name field to display the Login Search dialog box.
Enter a value in the Login Name or Display Name field. If values are entered in both fields, only contacts that match both criteria will be displayed.
Click Search.
Locate the person in the search results and click their name to add them to the Login Name field and close the Archive Manager Login Search dialog box.
All (Default) - All viewed messages regardless of date received.This option must be used in conjunction with other criteria, such as search text or recipient information. Attempting to search using only the All option will generate an error.
Today - Messages viewed on the current date
Yesterday - Messages viewed on the previous day
This Week - Messages viewed within seven days of the current date
Last Week - Messages viewed within fourteen days of the current date
This Month - Messages viewed on any day of the current month
Last Month - Messages viewed on any day of the previous month
Between (and related fields) - Messages viewed within a specified period. Use the Date From and Date To fields to specify the date range to search. Enter each date by selecting it from the pop-up calendar that appears when you click on the drop-down arrow next to the date entry field.
3
Click Search.

Who is Reading Others' Email?

This report provides information to administrators with regard to unauthorized access performed by a specific Archive Manager user, within a specified date range.

1
Click Browse [...] to the right of the Login Name field to display the Login Search dialog box.
Enter a value in the Login Name or Display Name field. If values are entered in both fields, only contacts that match both criteria will be displayed.
Click Search.
Locate the person in the search results and click their name to add them to the Login Name field and close the Archive Manager Login Search dialog box.
All (Default) - All viewed messages regardless of date received.This option must be used in conjunction with other criteria, such as search text or recipient information. Attempting to search using only the All option will generate an error.
Today - Messages viewed on the current date
Yesterday - Messages viewed on the previous day
This Week - Messages viewed within seven days of the current date
Last Week - Messages viewed within fourteen days of the current date
This Month - Messages viewed on any day of the current month
Last Month - Messages viewed on any day of the previous month
Between (and related fields) - Messages viewed within a specified period. Use the Date From and Date To fields to specify the date range to search. Enter each date by selecting it from the pop-up calendar that appears when you click on the drop-down arrow next to the date entry field.
3
Click Search.
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