A working SMTP server is needed to send notification emails to users. The SMTP server must be configured with the Archive Manager Configuration Tool.
1.Open Archive Manager Configuration Tool from <installdir>\ Program Files (x86) \ Common Files \ PAM \ PAMConfig \ PamConfig.exe.
2.From the feature panel on the left in the Configuration wizard, click Users and verify that the database and scripts are up to date from the Database tab.
3.Click the SMTP Settings tab.
Specify the information as described below
·Server name -specify SMTP server name or IP address where the SMTP server is installed.
·Port -specify the SMTP port.
·Use TLS - select this option if the SMTP requires TLS.
·Username, Password - specify SMTP credential. Username must be in the format domain/username.
·Sender email - specify email address which will be used to hand-shake with the SMTP.
·Number of retries - specify number of retries the SMTP will try to send the message.
4.Click Apply and then close the window.
