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Title
Does Stat Integrate with Service Now Ticketing software ? -
Description
Using Service Now ticketing software and looking for ways to automate some of the migration related work. If there is a way that when a ticket is created in Service Now for a CSR migration, STAT can be setup to do the migration work automatically. Basically, looking to see if STAT has a capability to monitor the tickets and if a condition is set, tile of the ticket is Migration CSR, Stat can auto migrate that CSR.
Does Stat Integrate with Service Now Ticketing software ?
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Resolution
Currently it is not possible. It might be an eligible enhancement request for the future Stat versions.
To log an enhancement request for this feature, please visit the Stat Community Idea portal at http://communities.quest.com/community/stat?view=idea.This area of the Stat community is dedicated to tracking customer enhancement requests and allowing the community to discuss usecases and vote on the most useful features for consideration in future releases.