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Generic Applications Error when fetching database object to add to CSR
Description
I encountered an issue when I tried to fetch a database object (table) to add to the CSR. This is the error message I received: Database transaction information not available. Call SetTrans or SetTransObject function.
Cause
Userid and password for the Srv Login ID and Server Password are missing.
Resolution
Enter the Srv Login ID and Server Password information for the new generic environments
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Stat
6.3
Topic(s):
Configuration, Troubleshooting
Article History:
Created on: 5/23/2018 Last Update on: 7/16/2025
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