After upgrade, opening the connection window gives the error "catastrophic failure". (4225674)

After upgrade, opening the connection window gives the error "catastrophic failure".

Install new SQL Navigaor, but now opening the connection window gives the error "catastrophic failure".

Conflict with settings after upgrade.

Reset the settings for the newly installed version of SQL Navigator:

Note: SQL Navigator's settings are storedin the registry. Please make a back up on the registry before making changes.

1. Make sure SQL Navigator has been fully closed. 

2. Go to HKEY_CURRENT_USER\Software\Quest Software\SQL Navigator <version>

3. Rename the full SQL Navigator <version> node (i.e. rename SQL Navigator 7.0.1 to SQL Navigator 7.0.1_TEST).

4. Restart SQL Navigator and try connecting again.

 

This may apply to various versions of SQL Navigator. The issue may not be related to the connection information. This may be carried over from a previous install into the new SQL Navigator settings node. If the previous version of Navigator is still installed, go into that version, Tools | Preference and save the settings from the settings window. Else move the registry node and manually adjust the node setting: Carrying over connections and passwords from the registry: 1. Close SQL Navigator 2. Use Regedit to export the following to a file: HKEY_CURRENT_USER\Software\Quest Software\SQL Navigator \Instances HKEY_CURRENT_USER\Software\Quest Software\SQL Navigator \Logon Passwords 3. Use text editor on the export file to change all references of SQL Navigator to SQL Navigator . 4. Save text file. 5. Use Regedit to import that file. All of the old connections should now be referenced in the newer install of SQL Nav.