What's new for Spotlight on SQL Server Enterprise

June 2017

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230761 - Various alarm errors after upgrade to 12.0 containing message: "HTTP request to http://127.0.0.1:3166/CommandInBody Failed : An existing connection was forcibly closed by remote host. and it is paging us at all hours of the day now."

Various alarm errors after upgrade to 12.0 containing the following message:  SeverityAlarmMessageRaisedCleared HighDatabases - Dynamic...

Created: June 23, 2017
230863 - Drill down for SPID on Long Running SQL alarm run time doesn't match Long Running SQL alarm e-mail run time value

Received a Long Running SQL alarm e-mail indicating the SQL has been running for 6 minutes, but when drilling down to the same SPID the SQL has...

Created: June 28, 2017
230865 - The status and login user in Long Running SQL alarm are different from sessions drill down

After receiving a Long Running SQL alarm email from Spotlight, it indicated the status was suspended and Login Name was blank while in the sessions...

Created: June 28, 2017
230863 - Drill down for SPID on Long Running SQL alarm run time doesn't match Long Running SQL alarm e-mail run time value

Received a Long Running SQL alarm e-mail indicating the SQL has been running for 6 minutes, but when drilling down to the same SPID the SQL has...

Created: June 28, 2017
230709 - How to display blocker name in the Locks - Blocked Processes alarm message

How do you display the blocker name in the Locks - Blocked Processes alarm message?

Created: June 22, 2017
230716 - Installing the Spotlight 12.0 client from the exe installer gave an error message about no support for 32-Bit OS

When trying to install the Spotlight Client using the exe installer on a 32-bit OS gave the error:    "The installer does not...

Created: June 22, 2017
230497 - Where to find online documentation for Spotlight on SQL Server Enterprise version 12.0

Where to find online documentation for Spotlight on SQL Server Enterprise version 12.0.1? At URL: https://support.quest.com/spotlight-on-sql...

Created: June 16, 2017
230761 - Various alarm errors after upgrade to 12.0 containing message: "HTTP request to http://127.0.0.1:3166/CommandInBody Failed : An existing connection was forcibly closed by remote host. and it is paging us at all hours of the day now."

Various alarm errors after upgrade to 12.0 containing the following message:  SeverityAlarmMessageRaisedCleared HighDatabases - Dynamic...

Created: June 23, 2017
230502 - After upgrading getting a "Connection 'windows registry channel' failed to connect' error.

WMI seems to work but getting a "Connection 'windows registry channel' failed to connect' error.

Created: June 16, 2017
230803 - Collection error in Spotlight: "Collection 'Database List failed: The SELECT permission was denied on the object 'log_shipping_monitor_primary', database 'xxx' schema 'dbo'."

The following error occurs in Databases drilldown: "The following error occurred while collecting data, Collection 'Database List...

Created: June 26, 2017
230755 - SQL Long Running SQL alarm reports wrong elapsed time for parallel thread sessions.

SQL Long Running SQL alarm reports wrong elapsed time for parallel thread sessions. Spotlight appears to combine elapsed time of all threads and...

Created: June 23, 2017
230755 - SQL Long Running SQL alarm reports wrong elapsed time for parallel thread sessions.

SQL Long Running SQL alarm reports wrong elapsed time for parallel thread sessions. Spotlight appears to combine elapsed time of all threads and...

Created: June 23, 2017
230630 - Spotlight experiencing higher CPU after upgrading to version 12.

Spotlight Diagnostic Server is experiencing higher CPU after upgrading to version 12. Some end user running the Spotlight Client are experiencing...

Created: June 21, 2017
230827 - Spotlight crashes when going to Monitor | SQL Activity | Query execution statistics an clicking on “plan handle” cell

Spotlight crashes when going to Monitor | SQL Activity | Query execution statistics an clicking on “plan handle”  cell.

Created: June 27, 2017
230761 - Various alarm errors after upgrade to 12.0 containing message: "HTTP request to http://127.0.0.1:3166/CommandInBody Failed : An existing connection was forcibly closed by remote host. and it is paging us at all hours of the day now."

Various alarm errors after upgrade to 12.0 containing the following message:  SeverityAlarmMessageRaisedCleared HighDatabases - Dynamic...

Created: June 23, 2017
230600 - Database Details Disk Space option "Include Non-SQL files" doesn't show data

Drilling down into the Database Details | Disk Space details and checking the "Include Non-SQL files" option, doesn't change the data...

Created: June 20, 2017
230497 - Where to find online documentation for Spotlight on SQL Server Enterprise version 12.0

Where to find online documentation for Spotlight on SQL Server Enterprise version 12.0? At URL: https://support.quest.com/spotlight-on-sql...

Created: June 16, 2017
230630 - Spotlight experiencing higher CPU after upgrading to version 12.

Spotlight Diagnostic Server is experiencing higher CPU after upgrading to version 12. Some end user running the Spotlight Client are experiencing...

Created: June 21, 2017
230553 - Errors in version 12.0. after upgrade

1).PlaybackWriterJob - Stop dump playback memory queue to disk. 2).OOPCollectorXEvents.OOPCollectorXEvents - Execute failed.

Created: June 19, 2017
230867 - Replication - how to pull replication latency metrics by a stored procedure?

How to pull replication latency metrics by a stored procedure and then have one of our tool used that stored procedure and display replication...

Created: June 28, 2017
230731 - Ignoring any alarm does not work following upgrade to 12.0

After upgrading from and older version to version 12.0 of Spotlight Enterprise, ignoring alarms does not clear them. This applies to any alarm, and...

Created: June 23, 2017
230761 - Various alarm errors containing message: "HTTP request to http://127.0.0.1:3166/CommandInBody Failed : An existing connection was forcibly closed by remote host. and it is paging us at all hours of the day now."

Various alarm errors containing the following message:  SeverityAlarmMessageRaisedCleared HighDatabases - Dynamic Data File Group Growths...

Created: June 23, 2017
230884 - Workload Analysis in Spotlight 12.0 fails on occasion to load the tree view

When viewing the workload analysis the tree view does not always show up resulting in no data.

Created: June 28, 2017
230761 - Various alarm errors containing message: "HTTP request to http://127.0.0.1:3166/CommandInBody Failed : An existing connection was forcibly closed by remote host. and it is paging us at all hours of the day now."

Various alarm errors containing the following message:  SeverityAlarmMessageRaisedCleared HighDatabases - Dynamic Data File Group Growths...

Created: June 23, 2017
230865 - The status and login user in Long Running SQL alarm are different from sessions drill down

After receiving a Long Running SQL alarm email from Spotlight, it indicated the status was suspended and Login Name was blank while in the sessions...

Created: June 28, 2017
230600 - Database Details Disk Space option "Include Non-SQL files" doesn't show data

Drilling down into the Database Details | Disk Space details and checking the "Include Non-SQL files" option, doesn't change the data...

Created: June 20, 2017
230761 - Various alarm errors containing message: "HTTP request to http://127.0.0.1:3166/CommandInBody Failed : An existing connection was forcibly closed by remote host. and it is paging us at all hours of the day now."

Various alarm errors containing the following message:  SeverityAlarmMessageRaisedCleared HighDatabases - Dynamic Data File Group Growths...

Created: June 23, 2017
Revised
225078 - How to manually delete the data in the Playback Database?

How to manually delete the data in the Playback Database?

Revised: June 22, 2017
226724 - How to configure Auto Update if you connecting to network by proxy.

How to configure Auto Update if you connecting to network by proxy.

Revised: June 22, 2017
227192 - Enterprise reports in Spotlight 11.7.1 giving error "A data source instance has not been supplied for the data source Enterprise"

All of the Enterprise reports (e.g. Enterprise SQL Server Inventory) in 11.7.1 are throwing the following error:    "A data...

Revised: June 22, 2017
230690 - Spotlight Reports with graphs have the date as Day Month Year, an non-American standard

Graphs in the Spotlight Reports have the dates as Day-Month-Year. 

Revised: June 23, 2017
189584 - Collection 'Fragmentation by Index' failed: SQL query has "not timed out"

Getting alarm:  Severity Alarm Raised Cleared Message Snoozed By Snoozed Until Information Monitored Server - SQL Server Collection Execution...

Revised: June 20, 2017
230827 - Spotlight crashes when going to Monitor | SQL Activity | Query execution statistics an clicking on “plan handle” cell

Spotlight crashes when going to Monitor | SQL Activity | Query execution statistics an clicking on “plan handle”  cell.

Revised: June 28, 2017
230731 - Ignoring any alarm does not work following upgrade to 12.0

After upgrading from and older version to version 12.0 of Spotlight Enterprise, ignoring alarms does not clear them. This applies to any alarm, and...

Revised: June 26, 2017
186912 - Cannot ignore alarm

The STATUS box is red when a Windows Connection failure occurs. It is not possible to IGNORE this alarm across all of our connections, despite...

Revised: June 26, 2017
190107 - Alarms "Data file growths remaining could not be evaluated because there is no data in the fileinfomissingreason column of the File Groups collection" appear persistently in Spotlight.

Alarms "Data file growths remaining could not be evaluated because there is no data in the fileinfomissingreason column of the File Groups...

Revised: June 16, 2017
230827 - Spotlight crashes when going to Monitor | SQL Activity | Query execution statistics and clicking on “plan handle” cell

Spotlight crashes when going to Monitor | SQL Activity | Query execution statistics and clicking on “plan handle”  cell.

Revised: June 29, 2017
53508 - Does Spotlight use data encryption?

Spotlight uses connection profiles to store information that individual monitored connections use to connect to target servers or systems. &nbsp...

Revised: June 20, 2017
189176 - Deadlock alarm does not show details of victim SPID in Deadlocks drilldown when diagnosing this alarm.

Deadlock alarm does not show details of victim SPID in Deadlocks drilldown when diagnosing this alarm. This issue did not occur in 11.2 version of...

Revised: June 22, 2017
196235 - User defined alarm severity threshold cannot be deleted

Some alarm like Custom Counter allows you to create a custom severity of normal high or low but once that severity is created, it cannot be delete...

Revised: June 22, 2017
205087 - How can you disable alerts that are not high severity?

How can you disable alerts that are not high severity?

Revised: June 22, 2017
230332 - How to check if the Spotlight maintenance jobs have been running successfully

How to check if the Spotlight maintenance jobs have been running successfully?

Revised: June 20, 2017
230497 - Where to find online documentation for Spotlight on SQL Server Enterprise version 12.0

Where to find online documentation for Spotlight on SQL Server Enterprise version 12.0? At URL: https://support.quest.com/spotlight-on-sql...

Revised: June 20, 2017
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