What's new for Spotlight on SQL Server Enterprise

June 2017

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230273 - Error, "Cannot connect to Availability Group '<Availability_Listener_Name>' : The High Availability connection address is invalid. It must be the Availability Listener address."

After upgrading to Spotlight 12.0, the following error occurs on all Availability Group connections where once it worked before the upgrade...

Created: June 9, 2017
230424 - Error, "Collection 'SQLFragmentationByIndex' failed : The SQL query has timed out"

Receiving the following error in Spotlight: Error: Monitored Server - SQL Server Collection Execution Failure Collection...

Created: June 14, 2017
230059 - Spotlight to notify the DBA when SQL Server has shutdown. Is there an alarm for this if it is down for longer time?

Need Spotlight to notify the DBA&#39;s when SQL Server has shutdown. Is there an easy alarm for this action?

Created: June 2, 2017
230068 - After upgrade to version 12.0, Spotlight is raising Long Running SQL alarm reported from Diagnostic Server.

After upgrade to version 12.0, Spotlight is raising Long Running SQL alarm reported from Diagnostic Server on production monitored servers: &quot...

Created: June 2, 2017
230223 - Change to Long Running SQL alarm

How to receive the full query text of a Long Running SQL alarm. Right now, the object in the alarm is &quot;LongRunningSQL.query_text_short&quot;.

Created: June 8, 2017
230042 - What does "Unrecognized Windows Sockets error" mean?

What does the following alarm message mean? SQL Server &#39;SERVER_NAME&#39; is DOWN : Unrecognized Windows Sockets error: 0: recv failed &nbsp...

Created: June 1, 2017
230424 - Error, "Collection 'SQLFragmentationByIndex' failed : The SQL query has timed out"

Receiving the following error in Spotlight: Error: Monitored Server - SQL Server Collection Execution Failure Collection...

Created: June 14, 2017
230097 - Spotlight is raising alarm for the databases that have had full backups: "A full backup has never been taken for database"

Spotlight is raising the Full Backup Alarm for the databases that have had full backups: &quot;A full backup has never been taken for database...

Created: June 5, 2017
230424 - Error, "Collection 'SQLFragmentationByIndex' failed : The SQL query has timed out"

Receiving the following error in Spotlight: Error: Monitored Server - SQL Server Collection Execution Failure Collection &#39...

Created: June 14, 2017
230444 - Alarm Action condition generates emails for suppressed alarms.

Alarm Action condition is configured to suppress alarms for specific connections. The subsequent alarm action rule generates emails for alarms that...

Created: June 14, 2017
230447 - Getting pop up on Spotlight 12.0 client console concerning Diagnostic Server Web Connection

Getting the popup on a Windows 7 client box with the Spotlight 12.0 client: Diagnostic Server Web Connection Error occurred on Web Service...

Created: June 14, 2017
230288 - "SQL not available due to size constraints"

Not able to view SQL statements when their is blocked processes. &nbsp; <img src="https://prod-support-images-cfm.s3.amazonaws.com/KB_1-41PVT6P...

Created: June 9, 2017
230134 - SQL Statements in the sessions (and other boxes) use the words 'literal#0' or 'literal#1' instead of the actual values.

SQL Statements in the sessions (and other boxes) use the words &#39;literal#0&#39; or &#39;literal#1&#39; instead of the actual values.

Created: June 6, 2017
230184 - "Error saving <file_name> : Unable to write document <file_Name> to directory .\conf\DOCUMENT\applications\Connections\SoSSE"

When trying to view the Windows monitoring session, the following error occurs: Message: An unexpected problem has occurred It is recommended...

Created: June 7, 2017
230068 - After upgrade to version 12.0, Spotlight is raising Long Running SQL alarm reported from Diagnostic Server.

After upgrade to version 12.0, Spotlight is raising Long Running SQL alarm reported from Diagnostic Server on production monitored servers: &quot...

Created: June 2, 2017
230424 - Error, "Collection 'SQLFragmentationByIndex' failed : The SQL query has timed out"

Receiving the following error in Spotlight: Error: Monitored Server - SQL Server Collection Execution Failure Collection...

Created: June 14, 2017
230028 - Unacknowledged Error Log errors not appearing on home page but visible in rewind mode

When looking at the current home page, the &quot;Error Log&quot; shows no alerts (green). But when clicking &quot;Rewind 1 minute&quot; the Error...

Created: June 1, 2017
230332 - How to check if the Spotlight maintenance jobs have been running successfully

How to check if the Spotlight maintenance jobs have been running successfully?

Created: June 12, 2017
230273 - Error, "Cannot connect to Availability Group '<Availability_Listener_Name>' : The High Availability connection address is invalid. It must be the Availability Listener address."

After upgrading to Spotlight 12.0, the following error occurs on all Availability Group connections where once it worked before the upgrade...

Created: June 9, 2017
230205 - Security Notification - Unapproved File

When Bit 9 Security Platform has blocked an attempt by qkt.exe to run&nbsp;tmp7793.tmp which an executable used the Diagnostic Server, you will...

Created: June 7, 2017
Revised
229693 - How to hide the ribbon bar of Spotlight?

How to hide the ribbon bar of Spotlight?

Revised: June 14, 2017
223631 - Spotlight using too much tempdb

Workload Analysis shows that Spotlight is using over 2 GB of tempdb space to run QS_ConnectionDetails.sql .

Revised: June 5, 2017
229151 - Receiving WMI errors using non Administrator user monitoring Windows connections.

Spotlight Deployment Guide &quot;How to configure WMI with minimum required user permissions&quot; steps were performed on a non-Administrator user...

Revised: June 5, 2017
145864 - Is there a reporting for SQL instance up time?

Is there a means in Spotlight to report the overall up time of a SQL instance (i.e. for individual instances and an overall calculation for a...

Revised: June 5, 2017
156644 - Last Backup alarm in a SQL AlwaysOn setup still fires when failing over to another primary.

AlwaysOn setup allows for SQL Availability Group failover to any node and allows that node to remain primary. When the last full backup is taken...

Revised: June 5, 2017
190107 - Alarms "Data file growths remaining could not be evaluated because there is no data in the fileinfomissingreason column of the File Groups collection" appear persistently in Spotlight.

Alarms "Data file growths remaining could not be evaluated because there is no data in the fileinfomissingreason column of the File Groups...

Revised: June 5, 2017
197076 - Un-checking "Override the factory settings" deletes all the custom counters

In &quot;Configure | Customer Counters, un-checking &quot;Override the factory settings&quot; deletes all the created custom counters and there is...

Revised: June 5, 2017
229980 - After upgrade to version 12.0, continuous errors: "Monitored Server - SQL Server Connection Failure or SQL Server Secondary Connection Failure: Connection SQLServerXEventsChannel failed to connect"

After upgrade to version 12.0, user receiving continuous alert errors on several connections: &quot;Monitored Server - SQL Server Secondary...

Revised: June 7, 2017
213150 - The alarm isn't always selected when you right-click an alarm in Alarm Log to Alarms by Time

When you go to an alarm in the Alarm Log, if you right click it and select 'Show in Alarms by Time', Alarms by Time is opened but the alarm is...

Revised: June 1, 2017
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