Uploading to Project Lucy failed, need to change the location for stored files (4339658)

Uploading to Project Lucy failed, need to change the location for stored files

"Diagnostic Server Project Lucy upload failure Uploading to Project Lucy failed : Data for Lucy writing to disk has now been stopped because there is less than 500MB of free disk space and data is being discarded. Click here to configure Project Lucy."

You can alter the standard behaviour of the Diagnostic Server to store data on a different drive.  This will include the Project Lucy data.  The instructions below, would move the data to be recorded on "E:\ADK_data".  You should, of course, alter this to the appropriate location.  You should also ensure that this folder exists before commencing the steps below.

To do this,  log onto the machine hosting the Diagnostic Server and:

1.    Stop the Spotlight Diagnostic Server Service.  "services.msc" opens the services

2.    Open the Diagnostic Server bin folder in Windows Explorer.  (Found in a folder such as:  C:\Program Files\Quest Software\Diagnostic Server\Agent\Bin)

3.    Make a backup of the existing settings by copying SpotlightDiagnosticServer.ini to SpotlightDiagnosticServer.bak

4.    Edit the SpotlightDiagnosticServer.ini in notepad, ensure there is a space at the end of the existing file and add this setting:

      "-Dcom.quest.adk.storagedir=E:\ADK_Data"
      (make sure you include the quotes)

5.    Save the file and restart the Spotlight Diagnostic Server Service.

DS-258