Entering information into the SMTP mail setup for Spotlight alarms, and getting and error:
Message:
An unexpected problem has occurred
It is recommended that you send a support bundle to Quest Software. Click "Show details..." for more information about the problem.
Details:
Message:
MessageListenerNotifier: An error occurred while processing a message
component is a required parameter( class com.quest.adk.comm.ProcessMessageException )
com.quest.adk.comm.ProcessMessageException: MessageListenerNotifier: An error occurred while processing a message
at com.quest.adk.comm.CommunicationsServiceImpl$IncomingMessageListenerNotifier.runJob(CommunicationsServiceImpl.java:2017)
at com.quest.adk.runtime.service.concurrency.Job$ExecutionToken.run(Job.java:710)
at com.quest.adk.runtime.service.concurrency.JobRunner.runJob(JobRunner.java:174)
at com.quest.adk.runtime.service.concurrency.JobRunner.run(JobRunner.java:131)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
at java.lang.Thread.run(Thread.java:619)
Source:
16F00E1B (DiagnosticsServerManager.002FFE1B) 8.0.1.4943
Call stack:
16F00D80 (DiagnosticsServerManager.002FFD80) 8.0.1.4943
16F051DA (DiagnosticsServerManager.003041DA) 8.0.1.4943
16F0565E (DiagnosticsServerManager.0030465E)
The errors are produced due toa problem with the end user permissions.
Add the account that the Diagnostic Server is running under to the "Quest Diagnostic Administrators" group on the Diagnostic Server machine.
