When trying to view the Windows monitoring session, the following error occurs:
Message:
An unexpected problem has occurred
It is recommended that you send a support bundle to Quest Software. Click "Show details..." for more information about the problem.
Details:
Message:
Error saving sql01v : Unable to write document sql01v to directory .\conf\DOCUMENT\applications\Connections\SoSSE : .\conf\DOCUMENT\applications\Connections\SoSSE\sql01v.xml (Access is denied)
Unable to write document sql01v to directory .\conf\DOCUMENT\applications\Connections\SoSSE : .\conf\DOCUMENT\applications\Connections\SoSSE\sql01v.xml (Access is denied)( class com.quest.adk.ADKException )
com.quest.adk.ADKException: Unable to write document sql01v to directory .\conf\DOCUMENT\applications\Connections\SoSSE : .\conf\DOCUMENT\applications\Connections\SoSSE\sql01v.xml (Access is denied)
at com.quest.adk.configuration.DocumentManager.saveDocument(DocumentManager.java:364)
at com.quest.adk.configuration.MessageHandlerImpl.saveDocument(MessageHandlerImpl.java:731)
at com.quest.adk.configuration.MessageHandlerImpl.access$2200(MessageHandlerImpl.java:87)
at com.quest.adk.configuration.MessageHandlerImpl$MessageProcessor.updateApplicationElement(MessageHandlerImpl.java:3967)
at com.quest.adk.configuration.MessageHandlerImpl.processMessage(MessageHandlerImpl.java:497)
at com.quest.adk.comm.CommunicationsServiceImpl$IncomingMessageListenerNotifier.runJob(CommunicationsServiceImpl.java:1774)
at com.quest.adk.runtime.service.concurrency.Job$ExecutionToken.run(Job.java:765)
at com.quest.adk.runtime.service.concurrency.JobRunner.runJob(JobRunner.java:176)
at com.quest.adk.runtime.service.concurrency.JobRunner.run(JobRunner.java:134)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)
Caused by: java.io.FileNotFoundException: .\conf\DOCUMENT\applications\Connections\SoSSE\sql01v.xml (Access is denied)
at java.io.FileOutputStream.open0(Native Method)
at java.io.FileOutputStream.open(FileOutputStream.java:270)
at java.io.FileOutputStream.<init>(FileOutputStream.java:213)
at java.io.FileOutputStream.<init>(FileOutputStream.java:162)
at com.quest.adk.util.FileUtils.createUTF8Writer(FileUtils.java:944)
at com.quest.adk.configuration.DocumentManager.saveDocument(DocumentManager.java:344)
... 11 more
Source:
00AF8524 (Spotlight.006F7524) 12.0.0.8542
Call stack:
Time: 6/6/2017 4:47:58 PM