User upgraded Spotlight on SQL Server Enterprise from version 9.x to version 10.0.x and it is not currently working. Spotlight client cannot connect to the Diagnostic Server. The service fails to start. Diagnostic Server fails to start.
Error:
"Event Type: Error
Event Source: Spotlight Diagnostic Server
Event Category: None
Event ID: 1
User: N/A
Computer: Abc-prod
Description:
The description for Event ID ( 1 ) in Source ( Spotlight Diagnostic Server ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Stopping Diagnostic Server. catastrophic error occurred Error loading configuration from .\conf\SERVICE\LucyService.xml : Attribute 'hostName' does not have a match in class com.quest.adk.configuration.component.LucyComponent at line 10."
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