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RAC connection keeps requesting user to install SoO objects into the schema over and over.
Description
When trying to create a connection to an Oracle RAC database, spotlight has an unexpected problem and wants to send information to support. When creating a spotlight user successfuly using the wizard, it keeps sending the user in the loop asking to create user.
Cause
Bug PT52202193 in Spoltight on RAC only !
Resolution
This is going to be fixed in the next build: 9.5.1 or you can use the patch attached to this solution to use it with your 9.5.0 version of Spotlight on RAC.
You need to replace the attached file sql112.dat from (Spotlight_location\Plug-ins\SoO).
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Spotlight on RAC
9.5
Topic(s):
Troubleshooting
Article History:
Created on: 6/24/2013 Last Update on: 5/7/2023
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Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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