Return
-
Title
E-mail not sent on alarm but prompt to create a Service Request appears -
Description
When testing an email for an alarm, the email is not sent in the test, or on an alarm. Instead a window appears asking to create a Service Request for support. This window also pops up, if you leave the New Alarm window open for some time.
-
Resolution
This issue is fixed in v9.0.2, available from
-
Defect ID
PT 40023387