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Displaying 1-25 of 386
How to merge license files together, or request a new or updated license (70334)

How to merge license files together, or request a new or updated license, for a Quest product you are currently licensed for. If you have license files which need to be merged together or you require a new updated license for ...

Product(s): Active Administrator, Migrator for Notes to Exchange, Migrator for...
Last Updated On: 10/2/2017
(0 Ratings) 14817 views
Does Spotlight on Active Directory require a SQL database? (233131)

Does Spotlight on Active Directory require a SQL database? Yes, all of the test results and test configuration is stored i the SQL database. Below are the supported versions of SQL server for Spotlight on AD 6.8.5: Microsoft SQL ...

Product(s): Spotlight on Active Directory
Last Updated On: 9/22/2017
(0 Ratings) 5 views
Check GPO Synchronization fails with "Failed to execute" or the test runs but no results are returned (233074)

With a large amount of GPOs (4000+) the Check GPO Synchronization fails with "Failed to execute" or the test runs but no results are returned With a large amount of GPOs (and a large amount of DC's) it is possible that the test is reaching its maximum size. ...

Product(s): Spotlight on Active Directory
Last Updated On: 9/21/2017
(0 Ratings) 4 views
Unable to download software (95225)

Product(s): Active Administrator, Enterprise Reporter, Recovery Manager for AD...
Last Updated On: 9/11/2017
(0 Ratings) 3842 views
How to download a product (103263)

How to download a product. Go to the Support Portal Either “Sign In” if you have already registered in the portal, or click here to register. Next, enter the product name in the “Enter your product to find support” section, select the product and click the "Go" button. ...

Product(s): Active Administrator, Recovery Manager for AD Forest Edition, GPOADmin...
Last Updated On: 9/5/2017
(0 Ratings) 8961 views
How to resolve issues with Support Portal account (232463)

Support Portal account has incorrect information or there are issues logging into the Support Portal. Contact the Support Admins for all Support Portal issues: Open the following page: https://support.quest.com/contact-support. ...

Product(s): Active Administrator, Enterprise Reporter, Recovery Manager for AD...
Last Updated On: 8/29/2017
(0 Ratings) 46 views
How to completely remove Spotlight on Active Directory from an environment (231695)

How to remove all components related to Spotlight on AD 1. Open the Collector Management Console and uninstall any collector that exists other than the default collector. 2. Go to services and go to the properties of DiagnosticTestEngineslad service. ...

Product(s): Spotlight on Active Directory
Last Updated On: 7/31/2017
(0 Ratings) 7 views
Scheduled tasks do not exist after the product has been installed (91276)

After installing Spotlight on Active Directory, the below scheduled tasks did not get created: Directory Objects Collector; Refresh SLAD Discovery; RunCollectorRecoveryTask; SLAD - Purge Counter Values. The below security policy setting is enabled on the Spotlight server: ...

Product(s): Spotlight on Active Directory
Last Updated On: 6/8/2017
(0 Ratings) 1314 views
What SQL Permissions are required by the Spotlight on AD service account? (35087)

What SQL Permissions are required by the Spotlight on AD service account? The account running the Diagnostic Services (Distributed Collector, DiagnosticTestEngineSLAD and DataManagerSLAD) should have the db_owner database role on the SLAD database. ...

Product(s): Spotlight on Active Directory
Last Updated On: 6/8/2017
(0 Ratings) 2419 views
Analysis Test Results show an Incomplete FQDN of a Server (149858)

Spotlight Analysis test results report Active Directory servers as “Offline”, and shows the servers with an incomplete FQDN. EG serverxxx.domain.com when in fact it should be serverxxx.SUBDOMAIN.domain.com. Spotlight on ...

Product(s): Spotlight on Active Directory
Last Updated On: 5/25/2017
(0 Ratings) 12 views
Verify Schema Consistency test fails (43472)

The Verify Schema Consistency test is failing. Confirm the Schema is consistent between the Schema Master and the target DC: Open adsiedit.msc on the domain controller referenced in the test that is the Schema Master FSMO role holder; Connect to the Schema context; ...

Product(s): Spotlight on Active Directory
Last Updated On: 4/26/2017
(0 Ratings) 42 views
Web Reports do not load properly when using the URL (228567)

Viewing the Web Reports from the Topology viewer loads properly, but viewing the report by going to the URL, either locally or remotely, results in an error: "Microsoft .Net Framework version 2.0 must be installed on the IIS server that hosts this application. ...

Product(s): Spotlight on Active Directory
Last Updated On: 4/20/2017
(0 Ratings) 58 views
Verify Directory Replication Health - Failed to execute (227954)

The Verify Directory Replication Health test fails with an error similar to the following: "Failed to test replication from DC1 to DC2. Failed to create cn=QuestReplicationMonitoring,DC=domain,DC=com in DC=domain,DC=com because of insufficient rights". ...

Product(s): Spotlight on Active Directory
Last Updated On: 4/3/2017
(0 Ratings) 90 views
What permissions does the Distributed Collector Service account require? (226806)

What permissions or rights does the account used to run the Distributed Collector Service require? The Distributed Collector service needs to run as an account with Domain Admin rights as the service collects analysis data. ...

Product(s): Spotlight on Active Directory
Last Updated On: 3/3/2017
(0 Ratings) 154 views
Unable to install Distributed Collector: Error 1722 (178914)

When manually installing the Distributed Collector it fails with the following error: Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. ...

Product(s): Spotlight on Active Directory
Last Updated On: 2/20/2017
(0 Ratings) 1297 views
Where can the product be downloaded from? (6422)

Spotlight on Active Directory Where can the product be downloaded from? The product can be downloaded from the Support Portal (https://support. quest.com/spotlight-on-active-directory/6.8.3).

Product(s): Spotlight on Active Directory
Last Updated On: 2/20/2017
(0 Ratings) 1533 views
Does Spotlight on Active Directory support Active Directory Lightweight Directory Service. (126127)

Is ADLDS supported? n/a Spotlight on Active Directory does not support AD Lightweight Directory Service.

Product(s): Spotlight on Active Directory
Last Updated On: 2/20/2017
(0 Ratings) 804 views
The diagnostic console no longer make a Spotlight on Windows connection (147597)

In version 6.8.4 or later of Spotlight on AD, when you create a Spotlight on AD connection in the diagnostic console, a corresponding Spotlight on Windows connection does not get created. There is no option to create a Spotlight on Windows connection. ...

Product(s): Spotlight on Active Directory
Last Updated On: 2/20/2017
(0 Ratings) 1838 views
Diagnostic console does not launch if installed on a non default drive (131849)

The below error occurs if the product is not installed on the C:\ : "This functionality is provided by the "SLAD" plug-in which is not installed on this system. Please contact Quest for information about obtaining the required plug ...

Product(s): Spotlight on Active Directory
Last Updated On: 2/20/2017
(1 Ratings) 8940 views
How to install the database component on a remote SQL server (22894)

When installing Spotlight on Active Directory and there is a requirement to install the database component on a remote SQL Server, the install fails because it cannot find the SQL Server. The Spotlight on Active Directory installer ...

Product(s): Spotlight on Active Directory
Last Updated On: 2/14/2017
(0 Ratings) 1481 views
Will Spotlight on AD support Windows Server 2016 Active Diretory (225819)

Which sub-release of Spotlight on AD is needed for support on an Active Directory based on Windows Server 2016? Resolution. Spotlight on AD will not support 2016, Spotlight on AD is being integrated into Active Administrator. ...

Product(s): Spotlight on Active Directory
Last Updated On: 2/7/2017
(0 Ratings) 225 views
How does SLAD count the Users in Active Directory (122887)

How is the number of Users calculated In Active Directory that is shown in the SLAD Web reports Resolution. Spotlight on AD Counts the number of Objects in Active Directory for display in Web Reports based on the following. ...

Product(s): Spotlight on Active Directory
Last Updated On: 2/6/2017
(0 Ratings) 125 views
Spotlight on AD Installation error : Error 1722 (114942)

When we try to install the complete software on a German language Server 2003 SP2 x86 server, it always aborts with an Error 1722. -Slad always install its back end library in 'Program Files'. On German OS, the installer try ...

Product(s): Spotlight on Active Directory
Last Updated On: 2/6/2017
(0 Ratings) 132 views
Error accessing Web Reports: "Unable to open database connection" (55129)

The user can access the Web Reports console when logged into the Spotlight on AD server locally. When trying to access Web Reports from another computer, one of the following errors my occur: Error Unable to open database connection. ...

Product(s): Spotlight on Active Directory
Last Updated On: 2/3/2017
(0 Ratings) 5428 views
How do I enter the license key? (14323)

How do I enter the license key? From within the Topology Viewer: 1. Select Help | About Spotlight on Active Directory Topology Viewer. 2. Click the Edit License button. 3. Enter the provided license key and Site Message 4. Click OK. ...

Product(s): Spotlight on Active Directory
Last Updated On: 1/25/2017
(1 Ratings) 2001 views