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Title
Export is idle with the event_log error messages “Cannot establish secure connection” and “The network security password on the target does not match that on the source” -
Description
In a SharePlex instance with SSL security enabled, the Export is idle with the event_log error messages as follows:
sp_ctrl (alvsupl14:9138)> status
Brief Status for alvsupl14
Process State PID Running Since
--------------- ------------------------------ -------- --------------------
Cop Running 32103 18-Sep-18 15:18:23
Cmd & Ctrl Running 477 18-Sep-18 16:06:10
Capture Running 516 18-Sep-18 16:07:09
Read Running 540 18-Sep-18 16:07:10
Export Idle
sp_ctrl (alvsupl14:9138)> show log reverse
Info 2018-09-18 16:07:23.910996 32103 292450880 Export exited with code=1, pid = 584 (exporting to alvsupl17 queue alvsupl14)
Warning 2018-09-18 16:07:23.909828 584 3747097216 Export cannot connect to import on alvsupl17: [SP-XPT01002] Cannot establish secure connection. <CAUSE> The network security password on the target does not match that on the source. <ADVICE> Run 'sp_security --setup' on source and target, setting the same network password. See 'http://advice.shareplex.com/SP-XPT01002' for additional advice and support.
Info 2018-09-18 16:07:23.907331 584 3747097216 Export connected to host on alvsupl17
Info 2018-09-18 16:07:23.792992 584 292450880 Export launched, pid = 584 (exporting to alvsupl17 queue alvsupl14)
Info 2018-09-18 16:07:13.791699 32103 292450880 Export exited with code=1, pid = 581 (exporting to alvsupl17 queue alvsupl14)
Warning 2018-09-18 16:07:13.790418 581 4183902848 Export cannot connect to import on alvsupl17: [SP-XPT01002] Cannot establish secure connection. <CAUSE> The network security password on the target does not match that on the source. <ADVICE> Run 'sp_security --setup' on source and target, setting the same network password. See 'http://advice.shareplex.com/SP-XPT01002' for additional advice and support.
The corresponding entries on the target event_log are:
Notice 2018-09-18 16:05:11.698203 12136 3599062880 Cop: Bad password [module cop]
Notice 2018-09-18 16:10:11.873322 12136 3599062880 Cop: Bad password [module cop]
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