Capture is having trouble reading the Archive logs from the sub-folders in the Archive log location (4301697)

Capture is having trouble reading the Archive logs from the Archive location, specially when copied to the sub-folders.

Here is the error message in the event_log.

Error 2018-08-06 12:18:21.405983 13172822 258 Capture: [SP-OCT01001] Unable to find archivelog with sequence#: 944526 (thread: 1). SharePlex was unable to locate the redo/archive log for sequence 944526 in the database location or under the directory defined by SP_OCT_ARCH_LOC parameter. Restore this archivelog to archive location if missing or set the file's location using SP_OCT_ARCH_LOC. Make sure it is not compressed then restart capture. See 'http://advice.shareplex.com/SP-OCT01001' for additional advice and support. (capturing from o.SPLEX_wkabstg2) [module oct]