Error during the time of discovery instance: "connection to shareplex timed out"
Web services log contains this entry:
"RuntimeError (CNC_ERR_TIMED_OUT: Operation :connect timed out):
(druby://localhost.localdomain:32791) /apps/foglight/splex_web/web-services/lib/quest/spo/adaptor/multi-process-server.rb:94:in `invoke_server'
(druby://localhost.localdomain:32791) /apps/foglight/splex_web/web-services/lib/quest/spo/adaptor/multi-process-server.rb:63:in `connect'"
SharePlex 6.0 uses 'su' implicitly to authenticate the user in sp_cnc process. If the su response on the system is delayed by 10 secs, this can occur. It coincides with the default timeout period in the adaptor and therefore times out .
1. Cd to the adaptor installation directory
2. Stop the adaptor with "./bin/web-services stop". You may need to issue this command several times in a row until it reports an error that Web services not running.
3.In your favorite editor open file adaptor-setup.xml in webservices/config directory replace the following line:
<property name="operation-timeout" value="60" />
This will increase the operation timeout to 1 min.
This works both in Unix and on Windows.
3. Start the adaptor with the increased timeout using the following command: "./bin/web-services start"
4. Try the discovery again.
