Double Hop Installation and Configuration (4287639)

To setup the double hop scenario to make the scanning seamless for users, please perform the following steps:

1. Log into the first Terminal or Citrix Server as an administrator then run the RemoteScan Server install. During this install, make sure to choose the option to 'Install the Server Software on the Workstation with the Scanner/TWAIN-driver' and NOT the option to 'Install the Client Software on the Terminal/Citrix Server' which is likely to be selected by default.
2. Once installed, perform the following steps:
   1. Right-click on the RemoteScan server icon in the system tray of that server and choose 'options'
   2. In the upper-right hand corner of the 'options' page, choose the'automatically start RemoteScan server for' 'none' option. This will keep RemoteScan from starting up the next time this Server is rebooted. Then click 'save'
   3. Right-click on the RemoteScan Server icon in the system tray again and choose 'exit'
3. Create a RSProxy.ini file inside of c:\windows, or whichever the windows install directory is. Open this RSProxy.ini file and add the following lines exactly as follows:
   
   [Options]
   ProxyHost = RDPICAWorkstationIP
   
   Do not replace any text in the above line, leave the RDPICAWorkstationIP keyword in there.
4. Once those lines are added, save the file.
5. RemoteScan client is then installed as normal on the 2nd Terminal or Citrix® Server.
6. RemoteScan Server is installed as normal on the local workstation where the Scanner is attached

The diagram below helps illustrate how this setup is configured.