Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
Search shows no results when searching for attachment text in PDF
Description
When trying to search for attachment text in PDF , the search returns no results. This occurs only for the PDF files , searching the attachment text in word document, excel gives results as expected .
Cause
The version of iFilter that is installed is not compatible with Recovery Manager for Exchange.
Resolution
Download and Install Adobe PDF iFilter 9 from here
You should now be able to find words within attachments
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Recovery Manager for Exchange
5.8.1
Topic(s):
Best Practices
Article History:
Created on: 5/16/2017 Last Update on: 5/7/2023
Thank you for your feedback for Topic Request
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Welcome to Quest Support
You can find online support help for Quest *product* on an affiliate support site. Click continue to be directed to the correct support content and assistance for *product*.
The Quest Software Portal no longer supports IE8, 9, & 10 and it is recommended to upgrade your browser to the latest version of Internet Explorer or Chrome.