cannot upgrade. get an error message: Product: Quest Recovery Manager for Exchange -- Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: ElasticSearchServiceUninstallBatchCmd, location: C:\Program Files (x86)\Quest\Recovery Manager for Exchange\, command: C:\Program Files (x86)\Quest\Recovery Manager for Exchange\elasticsearch\bin\esi_service2_uninstall.bat
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