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What's new for Recovery Manager for AD

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Knowledge Base Articles

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4296804 - Error when running backup: "cannot establish the connection to the backup agent"

Error when backing up: "Failed to connect to backup agent: cannot establish the connection to the backup agent"

Revised: January 28, 2025
4373079 - Failed to connect to backup agent - Cannot establish the connection to the backup agent.

The RMAD console was unable to connect to the backup agent installed on the domain controller(s) and the following error is returned in the RMAD...

Revised: January 28, 2025
4306825 - Ports Used by Recovery Manager for AD (all editions)

List of ports used by Recovery Manager for AD in all editions

Revised: January 21, 2025
4225738 - Where to change RMAD credentials for service accounts

How to modify the credentials used for RMAD processes in case the password was changed.

Revised: January 21, 2025
4240823 - Cannot create a remote object - Access is denied

When attempting to install the online restore agent during an agent-based restore, you receive the following error: Cannot create a remote object...

Revised: January 15, 2025
4376970 - Backup integrity check failed

Backups integrity checks process fails for backups configured in the Remote Storage tab when they are stored locally on the domain controllers.

Revised: January 2, 2025
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