During the upgrade process, at the screen, "Specify Web Site Settings", the username account is correct and is grayed out. When entering the password, the following error displays: "The user you specify must be a local administrator". The account is a member of local administrator group.
This issue can be caused if Rivest Cipher 4 (RC4) is disabled on the RMAD server, but enabled on domain controller.
This can also be caused if the account you are logged in as is the built-in Administrator account.
WORKAROUND 1:
If logged in as the built-in Administrator account, log in as a different account
WORKAROUND 2:
© 2024 Quest Software Inc. ALL RIGHTS RESERVED. Feedback Terms of Use Privacy Cookie Preference Center