Quest has been named as an ASP "Ten Best Web Support Sites" award winner. Learn more.

Rapid Recovery - Knowledge Base

Filter Your Results
Search All Products

Self Service Tools
Knowledge Base
Notifications & Alerts
Product Support
Software Downloads
Technical Documentation
User Forums
Video Tutorials
Contact Us
Technical Support
View All Contacts

Search Knowledge Base by keyword

(Choose different product)



Sort By Last Updated
Displaying 1-25 of 8046
DocRetriever for SharePoint User Guide > Adding a Windows user account as a site collection administrator using SharePoint 2007

Adding a Windows user account as a site collection administrator using SharePoint 2007 Use the steps in this procedure to add the Windows user account designated for DocRetriever Agent to the site collection administrator group within the SharePoint 2007 Central ...

Last Updated On: 9/26/2017
Product(s): Rapid Recovery
DocRetriever for SharePoint User Guide > Recovering SharePoint data

Recovering SharePoint data Performing a restore with DocRetriever This section describes how to complete data recovery using the DocRetriever Console after you open the data source from SharePoint, SQL, or a Rapid Recovery or AppAssure recovery point. ...

Last Updated On: 9/26/2017
Product(s): Rapid Recovery
Installation and Upgrade Guide > Understanding Rapid Recovery components

Understanding Rapid Recovery components This section describes the Rapid Recovery components available for backup, replication, and recovery. The purpose of this section is to help you gain an understanding of the components ...

Last Updated On: 9/26/2017
Product(s): Rapid Recovery
Installation and Upgrade Guide > About security

About security Linux uses the Pluggable Authentication Module (PAM) to manage security. Once a user is authenticated through libpam, the user is only authorized to protect the machine if the user is in one of the following groups: sudo, admin, recovery, or wheel. ...

Last Updated On: 9/26/2017
Product(s): Rapid Recovery
Third-Party Integration Guide > About us

About us We are more than just a name We are on a quest to make your information technology work harder for you. That is why we build community-driven software solutions that help you spend less time on IT administration and more time on business innovation. ...

Last Updated On: 9/26/2017
Product(s): Rapid Recovery
Third-Party Integration Guide > Rapid Recovery release 6.1 operating system installation and compatibility matrix

Rapid Recovery release 6.1 operating system installation and compatibility matrix Microsoft Windows operating systems Rapid Recovery Core must be installed on an appropriately sized server running a supported 64-bit Microsoft Windows operating system. ...

Last Updated On: 9/26/2017
Product(s): Rapid Recovery
Third-Party Integration Guide > Monitoring Rapid Recovery activity in the Add-on for Kaseya

Monitoring Rapid Recovery activity in the Add-on for Kaseya Viewing machine activity in the Rapid Recovery Add-on for Kaseya Viewing events in the Rapid Recovery Add-on for Kaseya Within the Rapid Recovery Add-on for Kaseya, you can view pertinent event information ...

Last Updated On: 9/26/2017
Product(s): Rapid Recovery
DocRetriever for SharePoint User Guide > Applying database roles to Windows user accounts for SQL Server 2008

Applying database roles to Windows user accounts for SQL Server 2008 This task is a step in the roadmap for setting up a Windows user account for DocRetriever Agent. It is also the only step required to set up a Windows user account for DocRetriever Console. ...

Last Updated On: 9/26/2017
Product(s): Rapid Recovery
Installation and Upgrade Guide > Installing the Agent software on offline Linux machines

Installing the Agent software on offline Linux machines This task requires access to an online Linux machine, removable storage media, and access to the final offline Linux machine. If AppAssure Agent is installed on the offline ...

Last Updated On: 9/26/2017
Product(s): Rapid Recovery
Third-Party Integration Guide > Viewing machine activity in the Rapid Recovery Add-on for Kaseya

Viewing machine activity in the Rapid Recovery Add-on for Kaseya Complete the following steps to view the tasks for individual protected machines. 1. Navigate to the Monitor section, and then click Machines. 2. To view a list ...

Last Updated On: 9/26/2017
Product(s): Rapid Recovery
Mailbox Restore for Exchange User Guide > Conducting a basic search for an Exchange item

Conducting a basic search for an Exchange item When recovering Exchange data using Mailbox Restore, there may be instances when you want to search for an item by a keyword, such as a term related to a specific project or the name of a former employee. ...

Last Updated On: 9/26/2017
Product(s): Rapid Recovery
DocRetriever for SharePoint User Guide > Opening SharePoint recovery sources in DocRetriever

Opening SharePoint recovery sources in DocRetriever Opening SharePoint farms Opening SharePoint content databases Opening SQL backup files Opening SharePoint full backup files Opening SharePoint differential backup files Locating the default location for SharePoint ...

Last Updated On: 9/26/2017
Product(s): Rapid Recovery
DocRetriever for SharePoint User Guide > Working with DocRetriever restore logs

Working with DocRetriever restore logs Opening DocRetriever restore logs Sorting DocRetriever restore logs Filtering DocRetriever restore logs Viewing and exporting restore job details You can access log files for restore jobs from the DocRetriever Console after you have ...

Last Updated On: 9/26/2017
Product(s): Rapid Recovery
Installation and Upgrade Guide > Uninstalling the Local Mount Utility

Uninstalling the Local Mount Utility Complete the steps in this procedure to uninstall the Rapid Recovery Local Mount Utility. 1. On the Windows server from which you want to uninstall the Rapid Recovery Local Mount Utility ...

Last Updated On: 9/26/2017
Product(s): Rapid Recovery
Installation and Upgrade Guide > Support for dynamic and basic volumes

Support for dynamic and basic volumes Rapid Recovery supports taking snapshots of all dynamic and basic volumes. Rapid Recovery also supports exporting simple dynamic volumes that are on a single physical disk. As their ...

Last Updated On: 9/26/2017
Product(s): Rapid Recovery
Third-Party Integration Guide > Preparing for replication

Preparing for replication Use Prepare Replication to configure replication and pair (establish a connection) between two Cores, that is, one source and one target. 1. Navigate to the Manage Replication section, and then click Prepare Replication. ...

Last Updated On: 9/26/2017
Product(s): Rapid Recovery
DocRetriever for SharePoint User Guide > Applying database roles to Windows user accounts for SQL Server 2014

Applying database roles to Windows user accounts for SQL Server 2014 This task is a step in the roadmap for setting up a Windows user account for DocRetriever Agent. It is also the only step required to set up a Windows user account for DocRetriever Console. ...

Last Updated On: 9/26/2017
Product(s): Rapid Recovery
Replication Target for Microsoft Azure Setup Guide > Copyright © 2017 Quest Software Inc.

Copyright © 2017 Quest Software Inc. ALL RIGHTS RESERVED. This guide contains proprietary information protected by copyright. The software described in this guide is furnished under a software license or nondisclosure agreement. ...

Last Updated On: 9/26/2017
Product(s): Rapid Recovery
DocRetriever for SharePoint User Guide > Installing DocRetriever for SharePoint

Installing DocRetriever for SharePoint Ensure the following prerequisites are met before installing. • Before beginning, always verify that the machines in your configuration meet current system requirements. For more information, see System requirements. ...

Last Updated On: 9/26/2017
Product(s): Rapid Recovery
Third-Party Integration Guide > Installing the Rapid Recovery Add-on for Kaseya

Installing the Rapid Recovery Add-on for Kaseya The installation of the Rapid Recovery Add-on for Kaseya involves installing the Rapid Recovery Add-on for Kaseya software on your Kaseya server as described in this section, and then installing and deploying the Rapid ...

Last Updated On: 9/26/2017
Product(s): Rapid Recovery
Installation and Upgrade Guide > Rapid Recovery system requirements

Rapid Recovery system requirements Recommended network infrastructure UEFI and ReFS support Support for dynamic and basic volumes Support for Cluster Shared Volumes Rapid Recovery Core installation requirements Rapid Recovery release 6.1 operating system ...

Last Updated On: 9/26/2017
Product(s): Rapid Recovery
Installation and Upgrade Guide > Upgrading to Rapid Recovery

Upgrading to Rapid Recovery Rapid Recovery Core and Agent compatibility Upgrading factors to consider Upgrading steps overview Upgrading the Rapid Recovery Agent software Upgrading Rapid Recovery Agent on a Linux machine Applying a new license key or file This ...

Last Updated On: 9/26/2017
Product(s): Rapid Recovery
Installation and Upgrade Guide > Support for Cluster Shared Volumes

Support for Cluster Shared Volumes Rapid Recovery release 6.1 and later includes the Rapid Snap for Virtual feature. With the Rapid Recovery Agent installed on each node, you can protect and restore supported VMs hosted ...

Last Updated On: 9/26/2017
Product(s): Rapid Recovery
Installation and Upgrade Guide > Upgrading to Rapid Recovery Agent on Red Hat Enterprise Linux, CentOS, or Oracle Linux

Upgrading to Rapid Recovery Agent on Red Hat Enterprise Linux, CentOS, or Oracle Linux The Rapid Recovery Agent .rpm file is an archive containing repository information specific to Red Hat Enterprise Linux (RHEL), CentOS, or Oracle Linux. ...

Last Updated On: 9/26/2017
Product(s): Rapid Recovery
DocRetriever for SharePoint User Guide > Mounting recovery points

Mounting recovery points If recovering data from a recovery point, the specific recovery point containing the SharePoint farm or content database must be mounted prior to initiating the action in the DocRetriever Console. If the ...

Last Updated On: 9/26/2017
Product(s): Rapid Recovery