Quest has been named as an ASP "Ten Best Web Support Sites" award winner. Learn more.

Rapid Recovery - Knowledge Base

Filter Your Results
Search All Products

Self Service Tools
Knowledge Base
Product Support
Software Downloads
Technical Documentation
User Forums
Video Tutorials
Contact Support
Contact Support

Search Knowledge Base by keyword

(Choose different product)



Sort By Last Updated
Displaying 1-25 of 6354
Release Notes > Support for Cluster Shared Volumes

Support for Cluster Shared Volumes Rapid Recovery release 6.1 and later includes the Rapid Snap for Virtual feature. With the Rapid Recovery Agent installed on each node, you can protect and restore supported VMs hosted ...

Last Updated On: 6/27/2017
Product(s): Rapid Recovery
Release Notes > Known issues

Known issues The following is a list of customer-facing issues, including those issues attributed to third-party products, known to exist at the time of release. Table 6. Central Management Console known issueKnown Issue DescriptionIssue ...

Last Updated On: 6/27/2017
Product(s): Rapid Recovery
Release Notes > Globalization

Globalization This section contains information about installing and operating this product in non-English configurations, such as those needed by customers outside of North America. This section does not replace the materials ...

Last Updated On: 6/27/2017
Product(s): Rapid Recovery
Release Notes > Quest Support policy

Quest Support policy For customers with a valid support agreement, Quest provides call-in or email support for the current major and minor release, when patched to the latest maintenance release. That release is known as ...

Last Updated On: 6/27/2017
Product(s): Rapid Recovery
Release Notes > Rapid Recovery Agent software requirements

Rapid Recovery Agent software requirements Requirements for the Rapid Recovery Agent software are described in the following table. NOTE: The Rapid Recovery Agent cannot be deployed to a machine with a Linux operating system installed using the Add-on for Kaseya. ...

Last Updated On: 6/27/2017
Product(s): Rapid Recovery
Release Notes > Hypervisor requirements

Hypervisor requirements A hypervisor creates and runs virtual machines (guests) on a host machine. Each guest has its own operating system. Using the virtual export feature of Rapid Recovery, you can perform a one-time ...

Last Updated On: 6/27/2017
Product(s): Rapid Recovery
Release Notes > Rapid Recovery Core and Agent compatibility

Rapid Recovery Core and Agent compatibility The following table provides a visual guide of the interoperability between Core and Agent software versions. This table lists versions tested for release 6.1.2. Table 22. Interoperability ...

Last Updated On: 6/27/2017
Product(s): Rapid Recovery
Release Notes > Rapid Snap for Virtual agentless protection

Rapid Snap for Virtual agentless protection The Rapid Snap for Virtual feature of Rapid Recovery lets you protect virtual machines (VMs) on specific hypervisor platforms without installing the Rapid Recovery Agent on each guest machine. ...

Last Updated On: 6/27/2017
Product(s): Rapid Recovery
Release Notes > Rapid Recovery Local Mount Utility software requirements

Rapid Recovery Local Mount Utility software requirements The Local Mount Utility (LMU) is included with Rapid Recovery. You can obtain the LMU installer from the Downloads page from either the Core Console or the Rapid Recovery License Portal. Table 19. ...

Last Updated On: 6/27/2017
Product(s): Rapid Recovery
Release Notes > Microsoft Exchange Server 2007 SP1 Rollup 5 deprecated

Microsoft Exchange Server 2007 SP1 Rollup 5 deprecated Microsoft ended extended support for Exchange Server 2007 on April 11, 2017, based on their support lifecycle policy. Quest tested Exchange Server 2007 SP1 Rollup ...

Last Updated On: 6/27/2017
Product(s): Rapid Recovery
Release Notes > Support for dynamic and basic volumes

Support for dynamic and basic volumes Rapid Recovery supports taking snapshots of all dynamic and basic volumes. Rapid Recovery also supports exporting simple dynamic volumes that are on a single physical disk. As their ...

Last Updated On: 6/27/2017
Product(s): Rapid Recovery
Release Notes > About us

About us We are more than just a name We are on a quest to make your information technology work harder for you. That is why we build community-driven software solutions that help you spend less time on IT administration and more time on business innovation. ...

Last Updated On: 6/27/2017
Product(s): Rapid Recovery
Release Notes > Additional Linux distributions supported

Additional Linux distributions supported Rapid Recovery release 6.1.2 includes updates to its Network Block Device (NBD) implementation that expand support for Rapid Recovery Agent to version 7.3 of CentOS, Red Hat Enterprise Linux (RHEL), and Oracle Linux. ...

Last Updated On: 6/27/2017
Product(s): Rapid Recovery
Release Notes > Deprecated in this release

Deprecated in this release Microsoft Exchange Server 2007 SP1 Rollup 5 deprecated This section includes a list of features, items, or related components that are deprecated in Rapid Recovery release 6.1.2.

Last Updated On: 6/27/2017
Product(s): Rapid Recovery
Release Notes > Rapid Recovery system requirements

Rapid Recovery system requirements Recommended network infrastructure UEFI and ReFS support Support for dynamic and basic volumes Support for Cluster Shared Volumes Rapid Recovery Core installation requirements Rapid Recovery release 6.1 operating system ...

Last Updated On: 6/27/2017
Product(s): Rapid Recovery
Release Notes > Limited support for vSphere/ESXi 6.5

Limited support for vSphere/ESXi 6.5 Beginning with release 6.1, Rapid Recovery provides limited support for vSphere/ESXi 6.5. Unless otherwise indicated, functions supported for ESXi 6 now work for ESXi 6.5. Read the following details carefully for a full understanding. ...

Last Updated On: 6/27/2017
Product(s): Rapid Recovery
Release Notes > Product licensing

Product licensing To use and manage any version of Rapid Recovery, AppAssure, or Quest DL series backup and recovery appliance software, you need two items: • An account on the Rapid Recovery License Portal. License portal accounts are free. ...

Last Updated On: 6/27/2017
Product(s): Rapid Recovery
Release Notes > Additional resources

Additional resources Additional information is available from the following: • Technical documentation • Videos and tutorials • Knowledge base • Technical support forum • Training and certification • Rapid Recovery License Portal

Last Updated On: 6/27/2017
Product(s): Rapid Recovery
Release Notes > Rapid Recovery Core installation requirements

Rapid Recovery Core installation requirements Install the Rapid Recovery Core on a dedicated Windows 64-bit server. Servers should not have any other applications, roles, or features installed that are not related to Rapid Recovery. ...

Last Updated On: 6/27/2017
Product(s): Rapid Recovery
Release Notes > About this release

About this release Rapid Recovery software delivers fast backups with verified recovery for your VMs and physical servers, on-premises or remote. Rapid Recovery is software built for IT professionals who need a powerful, affordable ...

Last Updated On: 6/27/2017
Product(s): Rapid Recovery
Release Notes > Recommended network infrastructure

Recommended network infrastructure For running Rapid Recovery, Quest requires a minimum network infrastructure of 1 gigabit Ethernet (GbE) for efficient performance. Quest recommends 10GbE networks for robust environments. ...

Last Updated On: 6/27/2017
Product(s): Rapid Recovery
Release Notes > License requirements

License requirements Before you can install Rapid Recovery components, you must register at the Rapid Recovery License Portal, create an account, and obtain a license key or file, which is required to download the Rapid Recovery Core and Rapid Recovery Agent software ...

Last Updated On: 6/27/2017
Product(s): Rapid Recovery
Release Notes > Rapid Recovery Core and Central Management Console requirements

Rapid Recovery Core and Central Management Console requirements Requirements for the Rapid Recovery Core and the Central Management Console (CMC) are described in the following table. Operating system requirements ...

Last Updated On: 6/27/2017
Product(s): Rapid Recovery
Release Notes > Enhancements

Enhancements Additional Linux distributions supported Exchange Server 2016 DAG support Limited support for vSphere/ESXi 6.5 This section lists enhancements implemented in Rapid Recovery release 6.1.2 or enhancements not previously described in technical product ...

Last Updated On: 6/27/2017
Product(s): Rapid Recovery
Release Notes > Exchange Server 2016 DAG support

Exchange Server 2016 DAG support Rapid Recovery now offers support for Exchange Server 2016 DAG clusters. The application and cluster configuration has been tested with release 6.1.1 and release 6.1.2 of Rapid Recovery ...

Last Updated On: 6/27/2017
Product(s): Rapid Recovery