Return
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Title
Protection not running for agents on Rapid Recovery after the upgrade -
Description
Upgrade was performed from AppAssure 5.4.3 to Rapid Recover 6.1.1 on a Core server and protection on all agents is not working. Scheduled snapshots are not running. -
Cause
Issue is caused by the repository check, which is mandatory -
Resolution
Resolution
After upgrading any version of the Core to 6.1.1, there's a scheduled repository check that cannot be avoided. Please navigate to More -> Repositories in the Core Console to verify that repository is having a red status, 0 bytes and Tasks show "maintaining repository" job active.
Scheduled snapshots of agents won't work until repository will be fully checked and mounted. This job is not cancellable.
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Defect ID
226688