Rapid Recovery Agent software requirements
Requirements for the Rapid Recovery Agent software are described in the following table.
NOTE: The Rapid Recovery Agent cannot be deployed to a machine with a Linux operating system installed using the Add-on for Kaseya. If using that add-on, you must install the Agent on a Linux machine manually. For more information, see the Rapid Recovery User Guide. | ||||||||||||||||||||||||||||
The first column of the following table lists Agent software requirements, including operating system, architecture, memory, processor, Exchange Server, SQL Server, SharePoint, storage, network and network hardware. The second column includes specific details for each. | ||||||||||||||||||||||||||||
Requirement | Details | |||||||||||||||||||||||||||
Operating system | The Rapid Recovery Agent software supports 32-bit and 64-bit Windows and Linux operating systems, including the following:
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Additional operating systems are supported for agentless protection only. For more information, see Rapid Snap for Virtual agentless protection. If any operating system listed specifies a service pack (for example, Windows 7 SP1), then the OS with the specified service pack is the minimum requirement. If an operating system is listed without a service pack (for example, Windows 8), then the base operating system is supported. Any subsequent SP for a listed OS is also supported, unless explicitly excluded. The Rapid Recovery Agent software supports Windows Server Core edition installations for Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, and Windows Server 2016. For Windows Server 2008 R2 Core only, you must have SP1 or later. Windows Server 2008 Core edition is not supported. The Rapid Recovery Agent software supports the Linux distributions included in this list. Most of the released kernel versions have been tested. File systems supported include ext2, ext3, ext4, and xfs. BTRFS is also supported (only on certain Linux operating systems with kernel version 4.2. or later). For more information, see the Rapid Recovery release 6.1 operating system installation and compatibility matrix. Agents installed on Microsoft Hyper-V Server 2012 operate in the Core edition mode of Windows Server 2012.
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Architecture | 32-bit or 64-bit | |||||||||||||||||||||||||||
Memory | 4GB or higher | |||||||||||||||||||||||||||
Processor | Single processor or higher | |||||||||||||||||||||||||||
Microsoft Exchange Server support | Microsoft Exchange Server 2007 SP1 Rollup 5 or later , Exchange Server 2010, Exchange Server 2013, or Exchange Server 2016 | |||||||||||||||||||||||||||
Microsoft SQL Server support | Microsoft SQL Server 2008 or higher | |||||||||||||||||||||||||||
Microsoft SharePoint Server support | Microsoft SharePoint 2007, 2010, 2013, 2016
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Storage | Direct attached storage, storage area network or network attached storage | |||||||||||||||||||||||||||
Network | 1 gigabit Ethernet (GbE) minimum
Quest does not recommend protecting machines over a wide-area network (WAN). If you have multiple networked sites, Quest recommends installing a Core at each site. To share information, you can replicate between the Cores located at different sites. Replication between Cores is WAN-optimized. The data transmitted is compressed, deduplicated, and encrypted during transfer. | |||||||||||||||||||||||||||
Network hardware | Use network cables with the appropriate rating to obtain the expected bandwidth.
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