When Core attempts to connect to license portal you get the following error:
In the logs you see the following error:
Replay.Core.Contracts.Licensing.PhoneHomeFailedException depth 0: Communication with the license portal failed. This could have several causes, including the following:
- The license portal may be experiencing heavy load
- Your ISP may be having an issue
- A firewall rule has been added or changed
Windows Registry Disclaimer:
Quest does not provide support for problems that arise from improper modification of the registry. The Windows registry contains information critical to your computer and applications. Make sure you back up the registry before modifying it. For more information on the Windows Registry Editor and how to back up and restore it, refer to Microsoft Article ID 256986 “Description of the Microsoft Windows registry” at Microsoft Support.