Following a successful upgrade from AppAssure 5.x to Rapid Recovery the Core GUI is inaccessible. An error as below is displayed:
"Error occurred during request execution"
Powershell queries such as Get-activejobs -all or Get-Completedjobs will confirm the core is running and functional
This is identified as a defect - D-32488
AppAssure cores configured with custom agent labels and groups will encounter the issue
Windows Registry Disclaimer:
Dell Software does not provide support for problems that arise from improper modification of the registry. The Windows registry contains information critical to your computer and applications. Make sure you back up the registry before modifying it. For more information on the Windows Registry Editor and how to back up and restore it, refer to Microsoft Article ID 256986 “Description of the Microsoft Windows registry” at Microsoft Support.
This issue is resolved in Rapid Recovery 6.0.2.