Return
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Title
Unable to Mount Recovery Points with Error, "The password does not meet the password policy requirements" -
Description
In certain environments the Core is unable to mount recovery points from the Core console and the following message is generated. "Replay.Common.Contracts.Win32Api.Win32ApiFailedException: NetUserAdd failed - The password does not meet the password policy requirements. Check the minimum password length, password complexity and password history requirements.
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Cause
The ephemeral account created by the Core default password length criteria. If there is a local or group policy on the Core that has a different password policy, say 16 character length for example, the ReplayCoreEphemeralAccounts will not match the security settings and fail with the appropriate error. -
Resolution
WORKAROUND
Please contact the Dell Data Protection team for assistance referencing this KB article and defect ID.
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Defect ID
B-04187