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AppAssure 5 uses Volume Shadow Copy Service (VSS) as part of the recovery point creation process. If the VSS subsystem isn’t functioning properly, AppAssure will not be able to complete the backups. The following sections are designed to help remedy specific VSS issues that may occur within your system.
Note: Additional VSS troubleshooting details can be found in Microsoft TechNet articles and various other online resources. These documents provide additional troubleshooting steps that go beyond the scope of this article.
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