This article explains how you can correctly change the service account password for Nova Reporting. We recommend that you do this on a regular basis to ensure continued security within your environment.
To change your password for the service account:
Note: ensure that you DO NOT select require this user to change their password when they first sign in.
Please note that normally this password will expire after a few days. We advise to mark this date and update the SA password before this happens.
If your company policy allows to use the password without an expiration, please refer to the following article for instructions and use this option for the service account password.