Overview
From time to time it might be necessary to replay shortcuts from a customers environment through the shortcut processing module in a lab environment. This article explains the steps necessary to do this activity.
Solution
The following is a list of steps, including an example:
1. Create a new archive in Enterprise Vault
2. Archive the same number of items
Archived 1 item
3. Do a container mapping, using a standard workflow and go through to the end of Stage 1.
4. Get the Archive ID and SaveSet ID from this system, and keep them in a safe placeOriginal Item:
Testmsg
Archive ID: 14A77DD59D9D1874F819CAA50406D6FFC1110000rowi01-ev-01.rowiev.local
SaveSet ID: 201402132288972~201402131053430000~Z~7068C25D82D1106E1E241295F06EBEC1
5. Delete the shortcuts from the mailbox.
– Use an Online Outlook profile
6. Copy in the customers shortcuts
7. Edit each shortcut and put the Archive ID and SaveSet ID in from the entries recorded in step 3
– Close the item properly back to the inbox, and re-open it to verify that the changes have been successfully saved.
8. Enable Stage 2 for the mapping… wait for FixShortcuts to run2014-02-13 11:23:57Z|INFO|P:580|T:7|MAPIWrapper|Found [1] shortcuts | [0] scan errors
2014-02-13 11:23:57Z|DEBUG|P:580|T:7|MAPIWrapper|Transmitting 1 SC Results to Core and waiting for answer
2014-02-13 11:23:57Z|TRACE|P:580|T:7|ModuleClient|>> GetShortcutInformation
2014-02-13 11:23:57Z|TRACE|P:580|T:7|ModuleClient|>> CallWebService
2014-02-13 11:23:57Z|TRACE|P:580|T:7|ModuleClient|Communication attempt number: 1
2014-02-13 11:23:58Z|TRACE|P:580|T:7|ModuleClient|<< CallWebService [18.3232 ms]
2014-02-13 11:23:58Z|TRACE|P:580|T:7|ModuleClient|<< GetShortcutInformation [18.4109 ms]
2014-02-13 11:23:58Z|DEBUG|P:580|T:7|MAPIWrapper|Got answer from core. Continuing with next chunk
2014-02-13 11:23:58Z|DEBUG|P:580|T:7|MAPIWrapper|Got all answers. Continuing now.
2014-02-13 11:23:58Z|INFO|P:580|T:7|MAPIWrapper|We have [1] shortcuts which need to be processed. [0] shortcuts are not in Archive Shuttle, were already processed, or do not belong to the primary Enterprise Vault archive.
2014-02-13 11:23:58Z|TRACE|P:580|T:7|MAPIWrapper|Processing [1] ItemResult entries
2014-02-13 11:23:58Z|INFO|P:580|T:7|MAPIWrapper|Processed 1 shortcuts of 1 for /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=sc2209 [Primary] (0 errors) [FixShortcuts]
9. Review any errors.
Worked fine
10. Check that the ‘new’ shortcut has the correct Archive ID based on the target archive.
– Check the Archive ID of the new archive in the VAC is the same as on the shortcut.1CEE699089C9F9E4F9D46DE186CA57B3D1110000rowi01-ev-01.rowiev.local
Matched
11. Check that the ‘new’ shortcut has a new SaveSet ID
– Different than the original, different than the customers one201402132289271~201402131053420000~Z~707CD294E28125773A0D2BD1ECAFD111
12. Record the version information which was used:
Core: X.X.X.XXXX
Modules: X.X.X.XXXX
Outlook XXXX XX X.
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