Issue
Mailbox Shuttle could not sync or switch mapping with following error:
MigrationMRSPermanentException: Error: MapiExceptionCallFailed: Unable to synchronize manifest. (hr=0x80004005, ec=-327) Diagnostic context: Lid: 45095 EMSMDB.EcDoRpcExt2 called [length=304] Lid: 61479 EMSMDB.EcDoRpcExt2 returned [ec=0x0][length=187][latency=15] Lid: 52176 ClientVersion: 15.0.1178.4 Lid: 50032 ServerVersion: 8.3.389.2 Lid: 23226 --- ROP Parse Start --- Lid: 27962 ROP: ropIncrCfg [112] Lid: 27962 ROP: ropUpldStStrmBegin [117] Lid: 27962 ROP: ropUpldStStrmEnd [119] Lid: 27962 ROP: ropUpldStStrmBegin [117] Lid: 27962 ROP: ropUpldStStrmEnd [119] Lid: 27962 ROP: ropUpldStStrmBegin [117] Lid: 27962 ROP: ropUpldStStrmEnd [119] Lid: 27962 ROP: ropUpldStStrmBegin [117] Lid: 27962 ROP: ropUpldStStrmEnd [119] Lid: 27962 ROP: ropFXSrcGetBufferEx [156] Lid: 17082 ROP Error: 0xFFFFFEB9 Lid: 23137 Lid: 21921 StoreEc: 0xFFFFFEB9 Lid: 27962 ROP: ropExtendedError [250] Lid: 1494 ---- Remote Context Beg ---- Lid: 26426 ROP: ropFXSrcGetBufferEx [156] Lid: 12628 StoreEc: 0xFFFFFEB9 Lid: 25058 StoreEc: 0xFFFFFEB9 Lid: 4094 StoreEc: 0xFFFFFEB9 Lid: 3742 StoreEc: 0xFFFFFEB9 Lid: 2526 StoreEc: 0xFFFFFEB9 Lid: 1750 ---- Remote Context End ---- Lid: 26849 Lid: 21817 ROP Failure: 0xFFFFFEB9 Lid: 32758 Lid: 16586 StoreEc: 0xFFFFFEB9 Lid: 22518 Lid: 28874 StoreEc: 0xFFFFFEB9 Lid: 29516 Lid: 31820 StoreEc: 0xFFFFFEB9
Solution
1. Move on-premise mailbox to a different mailbox database
2. Remove move request to Exchange online
3. Recreate the mapping
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