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Unified Communications Diagnostics 8.5 - Release Notes

Quest® Unified Communications Diagnostics 8.5

Quest® Unified Communications Diagnostics 8.5
These release notes provide information about the Quest® Unified Communications Diagnostics release.
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About Unified Communications Diagnostics 8.5
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If you are upgrading from a previous version
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New features
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Enhancements
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Resolved issues
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Known issues
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System requirements
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Product licensing
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Globalization
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Third-party contributions

About Unified Communications Diagnostics 8.5

Unified Communications Diagnostics helps administrators detect problems in their messaging environment, accurately locate the root cause, and resolve the problems from a single, easy-to-use interface. It provides a robust and informed troubleshooting solution for Exchange, BlackBerry, Lync, and Skype for Business.

From the Management Console, you can run health tests to verify server functionality. You can also launch the Diagnostic Console for an individual server which shows, in real-time, the actual flow of data within individual servers at increasingly granular levels of detail. This level of detail allows you to pinpoint problems and take preventative action. UC Diagnostics supports the following platforms:

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Exchange 2007/2010/2013/2016
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BlackBerry Enterprise Server and BlackBerry Enterprise Server Express 4.1.2 to 5.0.4 (including 5.0.4 MR4) for Microsoft Exchange
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Office Communications Server 2007 and 2007 R2
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Lync Server 2010, Lync Server 2013, and Skype for Business 2015
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Office 365 (Exchange Online and Skype for Business Online)

UC Diagnostics 8.5 is a minor release, with new features and functionality. See New features and Known issues.

New features

The following new features are available in UC Diagnostics 8.5:
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Support is added for SQL Server Always On. If you have an existing UC Diagnostics deployment, see “Configuring existing UC Diagnostics to work with SQL Always On” in the UC Diagnostics Deployment Guide.
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Support is added for creating a server health test to monitor Application and Services event logs in the Exchange crimson channels such as HighAvailability or MailboxDatabaseFailureItems.
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New options are provided for health test notifications that to allow you to specify an external mail server or meet specific SMTP server requirements. Health test notifications now provide the following options:
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specifying a custom port for the SMTP server used for notifications
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using STARTTLS protocol
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entering specific credentials for SMTP server authentication
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Support is added for Exchange 2016 CU 5, CU 6, CU 7, and CU8.
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Support is added for Exchange 2013 CU 16, CU 17, CU 18, and CU 19.
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Licensing changes to add support for the new UC Diagnostics for Exchange license, to extend the UC Diagnostics for Exchange/UCCS for Exchange license for Exchange Online, and to extend the UCCS for Lync license for Skype for Business Online.
See also:
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Enhancements
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Resolved issues

If you are upgrading from a previous version

You can perform a direct upgrade from 8.2 and later. If you are upgrading from 8.1 or earlier, you must first upgrade to 8.4 and then upgrade from 8.4 to 8.5.

If you are upgrading from a previous version, IIS services will stop while upgrading the Web Reports components. IIS services will automatically restart once upgrading is complete.

If you are upgrading from version 8.2 or later, you must use the Force Rediscovery option to repopulate the topology view or show service pack information for Exchange. For more information, see Upgrading from version 8.2 or later.

Upgrading a manually installed database

If you manually installed the database, you must manually upgrade the database. For more information, see the Unified Communications Diagnostics Deployment Guide.

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