Toad Advisor
Toad is self-diagnosing. If you are having difficulties with Toad that you cannot understand nor fix, the Toad Advisor may be able to help you. It offers warnings, alerts, and hints concerning the current state of your Toad installation. If you are in a managed environment, it specifies which features in Toad are managed, and to what extent.
To use Toad Advisor
- Select Help | Toad Advisor.
- Review the results, which are divided into the following categories:
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Warnings |
Describe things that should be fixed immediately |
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Alerts |
Describe things that may have an impact upon Toad's functionality |
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Hints |
Provide information about your Toad installation that may affect how Toad works |
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Performance suggestions |
Describe settings that could be changed to improve speed of performance |
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Tip: Select a result for additional information in the bottom pane. You can double click the performance suggestions to navigate direction to the relevant Toad option. |
Toad World
Toad World is a unique and valuable resource available to all Toad users. Toad World provides forums, blogs, videos, product information, Beta releases (when available), and Trial downloads for Toad products. Visit Toad World at: https://www.toadworld.com.
Toad for Oracle Community
Learn more and connect with the community at the Toad for Oracle Community page on Toad World.
Idea Pond
In the Toad for Oracle - Idea Pond, you can submit your ideas to improve Toad and vote for other ideas. The Toad team takes your suggestions seriously, and you may even hear back from one of our developers on the topic. We encourage all Toad users—from new to experienced—to let us know how we can improve Toad.
To submit an idea
- Log in to the Toad World forums at https://forums.toadworld.com.
- Select the Categories tab.
- In the Toad for Oracle category, click Idea Pond or go directly to Toad for Oracle - Idea Pond.
- Click New Topic to post your idea.
To vote on an idea
- To vote for an idea, open the idea by selecting it from the list. Then click the Vote button.
Toad World Forums
From within the Toad application, select Help | Toad World | Forums to go to the Toad for Oracle Forum.
Tips for using the forums on Toad World
- Once you are within a product forum, click the tabs to filter and organize threads.
- You can watch a product forum or follow only your own questions/discussions.
- To modify your notification, email, and profile preferences, log in to the Toad World forums at Forums (all Toad products). Then click your avatar (upper-right corner) and select the Preferences icon.
- On the Preferences tab, select Categories to select which forums (categories) to watch.
- On the Preferences tab, select Emails to specify options for email content and activity.
- On the Preferences tab, select Notifications to specify notification behavior related to your posts.
Toad Web-based Training
Make the most out of your investment by expanding your knowledge of the Toad product line. Web-based training is a perfect accompaniment to your product license. This training walks you through major product features and explains how to perform frequent tasks. You will also see how to utilize time-saving automation functionality.
These self-paced, web-based training courses are available for free. You will receive a certificate of completion for each course once you pass the accompanying test.
To go to the training
- You can find Toad for Oracle Web-based training at the Quest Support Portal at: https://support.quest.com/training-product-select.
- Select Toad for Oracle from the product list or go to: https://support.quest.com/toad-for-oracle/training.
Create Support Bundles
The Support Bundle window provides information about several aspects of your Oracle and Toad setups. In addition, the Support Bundle lets you easily report problems to our peer-to-peer mailing lists or directly to Support.
If Toad itself fails, the Error dialog box displays. This type of an error creates a log, saved as toad.elf. This Eureka LogFile (.elf) contains both the application information and the callstack of the error created, and can be very helpful to Support in solving issues you are having with Toad.
To create a support bundle
- Select Help | Support Bundle.
- Review the following for additional information:
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Email Support |
Click to open the Email Quest Support window which provides instructions and links for contacting Quest Support. Use an existing Case or Service Request ID, or click the links to open a new service request. |
| Online Support |
Click to open Quest Software's award-winning Support Portal in your default browser, with access to Licensing assistance, a searchable Knowledge Base, product downloads, and more. |
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Attach TOAD.INI (or SQL Tuning Support details) to emails |
If selected, this attaches the details to any email sent through the support bundle, whether it is to the peer-to-peer Toad list or to Support. |