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Título
Installation of 6.3 is failing after successfully installed pre-requisites. Error 1603 -
Descrição
Trying to install 6.3 on new server fails with Error 1603. Core 6.2.1 can be installed without issues.
Attempt to upgrade 6.2.1 to 6.3 goes well until the dialog "Do you want to upgrade Rapid Recovery from 6.2.1.100 to 6.3.0.5309". Clicking Yes causes installation to close silently.
The error logged is: "This implementation is not part of the Windows Platform FIPS validated cryptographic algorithm".
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Causa
This error is caused by known defect RR-109235 in Rapid Recovery 6.3.0 when the FIPS policy is enforced on a Windows system. -
Resolução
To workaround the issue disable the FIPS policy:
- open regedit
- navigate to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Lsa\FipsAlgorithmPolicy
- set value of Enabled to 0
- run 6.3 installation package.The value of Enabled can be returned back to 1 after installation is finished.
If you cannot disable the FIPS policy please contact Quest Support for a custom installer to allow installation when FIPS is enabled.
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ID do defeito
RR-109235