The following error message appeared when running "nvscheddbcheck.exe" in the command line interface window:
nvscheddbcheck.exe has stopped working
Problem signature:
Problem Event Name: APPCRASH
Application Name: nvscheddbcheck.exe
Application Version: 0.0.0.0
Application Timestamp: 4fec7cb5
Fault Module Name: libnv6db.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4fec7b1b
Exception Code: c0000005
Exception Offset: 000102b4
OS Version: 6.1.7600.2.0.0.272.7
Locale ID: 1033
Additional Information 1: 2de9
Additional Information 2: 2de9f1d1ef41a923f1397121ab08f4eb
Additional Information 3: 7ea0
Additional Information 4: 7ea0e8012f748fb5a51ce24d44f87425
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Make sure that you run the command line interface window as an Administrator and then use the following commands instead of using "nvscheddbcheck.exe":
1] Make sure that there are no Backup and Restore jobs running and stop the NetVault Services (NetVault Configurator - Services tab).
2] Open up a Command Line window and navigate to the …\Program Files\BakBone Software\NetVault\util directory.
3] Type in “nvscheddbcheck check”.
4] Type in “nvscheddbcheck compact”. Perform this twice.
5] Type in “nvscheddbcheck check”.
Since we were performing these commands to sort out the Schedule Database, we also performed the following steps to sort out any Media Manager issues:
6] Type in “nvmeddbcheck check”.
7] Type in “nvmeddbcheck force”. Perform this twice.
8] Type in “nvmeddbcheck check”.
9] Start the NetVault Services again.
All the above commands worked successfully without any error messages.
