Getting a message logging into Supportlink saying my username and password could not be authentic (4241770)

Voltar

Feedback enviado

Este artigo resolveu um problema para você?

Selecione a classificação

Título

Getting a message logging into Supportlink saying my username and password could not be authentic
Descrição

When trying to log into Supportlink, I get a message saying that my username and password could not be authenticated.
Resolução

RESOLUTION #1:
Double check to make sure you are using the correct username and password.

RESOLUTION #2:
Contact the Support Administrators by creating a case directly with Customer Service and include your license number, business email and other pertinent information in order to help expedite your request.

Feedback enviado

Este artigo resolveu um problema para você?

Selecione a classificação

Conteúdo recomendado

Produto(s):: Toad Data Point; Toad for Oracle; SQL Navigator for Oracle
6.2.1, 6.2, 6.1.0.1094, 6.0.0.1055, 5.5.4.847, 5.5.3.791, 5.5.2.742, 5.5.1.737, 5.5.0.713, 5.1.0.655, 5.0.0.607, 4.5.1.538, 4.5.1, 4.5.0.534, 4.4.1.501, 4.4.0.500, 4.3.2.476, 4.4, 4.3.2, 4.3.1, 4.3, 4.2, 4.1.2, 4.1c1, 4.0c3, 4.0c2, 4.0c1, 3.2d11, 3.2, 2.0x; SQL Optimizer for Oracle; Toad for DB2; Toad for SQL Server

Título