Error: 2034 - FATAL cifs_cant_use_detail CIFS cannot connect to share \\X.X.X.X (The specified network password is not correct.) (4040473)

Converse agora com nosso suporte

Obtenha ajuda em tempo real
Concluir registro

Entrar

Solicitar preços

Entre em contato com o setor de vendas

Voltar

Feedback enviado

Este artigo resolveu um problema para você?

Selecione a classificação

Título

Error: 2034 - FATAL cifs_cant_use_detail CIFS cannot connect to share \\X.X.X.X (The specified network password is not correct.)
Descrição

Error: 2034 - FATAL cifs_cant_use_detail CIFS cannot connect to share \\X.X.X.X (The specified network password is not correct.) [at cifs_mount:125]
Causa

Windows security could be preventing the username and password from authenticating.
Resolução
Resolution 1:
1. Open Run in Windows and use "secpol.msc" is the tool you need to run to change it. Or Open via Control Panel/Administrative Tools/Local Security Policy
2. In the new window please expand Local Policies | select Security Options.
3. The Windows security policy “Network security: LAN Manager authentication level” is not set by default. Change to “Send LM & NTLM – use NTLMv2 session security if negotiated” to fix the problem.
Resolution 2:
For Hyper-V hosts, go to the Repository's Storage GUI directly and Monitor logs or events that appear when a backup task is run.
- If you see vRanger's successful Log On but Hyper-V's Log On is refused.
  - Proceed to vRanger's GUI | Inventory | Right-click a host and Reinstall Agent.
Afterwards, run a backup from a VM residing on that Host and check if it is successful.
Other Troubleshooting considerations:
- Check for special characters on the passwords as this could be causing issues.
  - You can create a local account on your Repository Storage with Admin rights and a simple password (no special characters) and update the settings on vRanger.
- Try to access \\<RepoIP>\folder from vRanger and Hyper-V host with your domain and new local credentials to test the users' access.
  - Besides browsing and creating+deleting a file or folder, you may want to try 'net use' to make sure the Log On is successful.
  - net use x: \\server\fileshare /user:domain\username *
- Check if vRanger server or Hyper-V hosts recently installed Windows Update KB3002657 or KB3068457.
- Check Control Panel | All Control Panel Items | Credential Manager | Stored Cred/Windows Vault if it has some stale info related to the share. Delete entry if necessary.
- Check Firewall and Antivirus. Disable if needed.
- Check in the Event Viewer if vRanger and the vCenter are able to communicate with the Domain Controller.
- Check if those servers have the same Time.

Feedback enviado

Este artigo resolveu um problema para você?

Selecione a classificação

Solicitar um artigo da base de conhecimento

Conteúdo recomendado

Produto(s):: vRanger
7.8, 7.7

Tópico(s):: Configuration, Troubleshooting

Histórico do artigo:: Criado em: 2/5/2016
Última atualização em: 5/7/2023

Search All Articles

Selecione seu produto:

Para podermos atendê-lo melhor, informe o Propósito de seu chat:

Soluções recomendadas para seu problema

Error: 2034 - FATAL cifs_cant_use_detail CIFS cannot connect to share \\X.X.X.X (The specified network password is not correct.) (4040473)

Título

Descrição

Causa

Resolução

Leave a Comment