Why is there a capacity mismatch between my External Storage Solution and the KACE SDA Off-board Storage Module? (4326900)

Why is there a capacity mismatch between my External Storage Solution and the KACE SDA Off-board Storage Module?

Available off-board storage capacity looks to be less than the one added\attached to the KACE SDA.

To calculate Off-board Storage, we use the tool named DU (Disk Usage), to calculate Disk Usage, this results in a different file size  when viewed from an external solution or when viewed using DF (Disk Free).

We resorted to DU to calculate Off-board Storage, because some Enterprise Class NAS devices use multiple shares on a single volume, for these scenarios, and when using UNIX,  DU is preferable over DF.

From version KACE SDA version 5.1 , customers have access to the SDA Status Overview Report, a comprehensive HTML Report, including the Offboard Storage Size using DF tool.

This report should provide the External Storage capacity calculated, when viewed using DF.

The report can be obtained from Audit Log | Reports | SDA Status Overview | HTML.

Open the Report, and jump to "File System Information using Internal Storage", and check the Size mounted in /kbox/datastore/external.

This row should display an accurate number for Total Capacity when using Off-board Storage Solutions. 

 

 

 

SDA status overview location