Attempting to send logs to Support via an email reply fails or results in an error message about size. Size is often capped for attachments larger than 10mb within emails. For logs which exceed the maximum sizes to send in email, it is also possible to directly upload the logs to your service request on the Quest support site.
NOTE: It is possible to upload files up to 1000MB via the service portal. If the file exceeds 1000MB, please update your service request and inquire about an alternative method using a Secure FTP portal to share the logs with support.