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Título
Unable to download Foglight Management Server support bundle from UI -
Descrição
Unable to download Foglight Management Server support bundle from UI and gett following error message.
Could not execute the requested operation, error(s) had occurred:Fail for download Bundle
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Causa
User (who generated FMS support bundle)’s name have space in it. -
Resolução
Workaround:1. You can get support bundle from FMS server file system. It located at $FGLHOME/support/directory. $FGLHOME is where you installed Foglight software2. Or you can generate FMS bundle as another user who have no space in their user name. e.g. Build-in user foglight
Status:A defect has been logged as defect ID FGL-20572 which will be evaluated for a future release.Please refer to the “Resolved Issues” section of the Product Release Notes when new releases are available to identify if a fix for this defect has been implemented. Product Release Notes are available in the “Product Documentation” area of our Support Website at support.quest.com. -
ID do defeito
FGL-20572