Issue
In at least one case, the following error was observed when the Application Service account was assigned a lesser Administrator Role when trying to create the Binary Tree PowerShell account.
Microsoft.Graph.ServiceException: Code: Authorization_RequestDenied
Message: Insufficient privileges to complete the operation.
Cause
The Binary Tree PowerShell user account could not be automatically recreated by the Power365 Tenant Health service because the Application Account used to connect to the tenant or environment is currently not assigned the Global Administrator (Company Administrator) Role in Microsoft Office 365.
Solution:
To allow Power365 Tenant Health service to recreate the account as required, raise your Application Account role to Global Admin until the process is completed. Once completed, you may manage your roles based on your project needs and requirements.
Additional Information:
For more details about administrator roles and connecting to tenants, check out our online help https://help.binarytree.com/power365/content/primary%20topics/03%20adding%20tenants.htm .
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